---
sourceDocument: Australia Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/operational-technology

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Role assignment alerts for Operational Technology Setup

# Role assignment alerts for Operational Technology Setup {#ariaid-title1}

Release version: Australia  
Updated August 27, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
If there are errors during the role assignment process for Operational Technology (OT) Setup, an error message appears that describes the cause.
{#alerts-ot-setup__table_sqf_1cr_jkc__entry__2}

| Error cause | Alert |
|-|-|
| Selected group or user already has all the necessary roles. | Roles already assigned. The user assigned all the necessary roles. |
| A role assignment failed. | \[Role name\] roles couldn't be assigned. Please try again. |
| No user is selected. | No user selected. Select at least one user before assigning roles. |
| Role assignment process is stuck due to an unexpected error. | Something went wrong. An unexpected error occurred while assigning roles. |
| During OT admin role assignment, an admin role isn't selected. | Only the Implementation Agent (sn_ia_config.ia_user) role is selected. Please select at least one of the OT Admin roles to get started. |
[Table 1. Error alerts]

{#alerts-ot-setup__table_sqf_1cr_jkc}