---
sourceDocument: Australia Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/operational-technology

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Add an OT group

# Add an OT group with ServiceNow Otto for Setup {#ariaid-title1}

Release version: Australia  
Updated August 24, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add an Operational Technology (OT) group so you can organize users and assign roles per group.

## Before you begin

Role required: admin

## Procedure

1. Access the Admin Home by logging in to your instance or navigating to AllAdmin CenterAdmin Home.
2. Locate and select the Operational Technology card.
3. In the Configure your product section, select Configure to open the configuration console.
4. In the Operational Data section, select Groups.
5. Edit an existing group's information by selecting the record in the list and updating the record.
6. To add a group, complete the following steps.  
   Alternatively, you can upload a Microsoft Excel spreadsheet with group information by selecting the Add a group - More actions ![]() icon, selecting Upload groups, and following the procedure on the Import external data into Group page.
   1. Select Add a group.
   2. On the form, fill in the fields as needed.  
      For more information about the group form, see [Create a user group](https://www.servicenow.com/docs/access?context=t_CreateAGroup&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
   3. Select Save, or Save \& add more to repeat the process for additional groups.
   {#add-users-assignment-group-sn-otto-setup-ot__substeps_j2k_dbg_3kc}
7. To assign one or more roles to a group, complete the following steps.
   1. Select the check box next to the group or groups to assign a role to.
   2. Select Assign roles.
   3. Search for and select one or more roles as needed.
   4. Select Update.
   {#add-users-assignment-group-sn-otto-setup-ot__substeps_rzh_p2g_3kc}
8. After creating groups and assigning roles as needed, select Mark as configured.

## What to do next

[Assign OT roles to a user or group with ServiceNow Otto for Setup](https://servicenow-prod.fluidtopics.net/Yc8VTsZ40nypfg2IP0paHg "Assign Operational Technology (OT) roles to a user or group as needed so that group members can access the data required for their work.")

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