---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Using the prominent action button

# Using the prominent action button {#ariaid-title1}

* Release version: Australia
* 
* Updated November 17, 2025
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the prominent action button to quickly access your Now Assist agent chat no matter where you're in the app.  
Figure 1. Prominent Action Button

Tap the button to open a new Now Assist chat. If you open the chat while you have a record open, Now Assist automatically incorporates the information from that record into its responses.

While offline, the prominent action button is grayed out to show that it's unavailable.