---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# MESP pages

# Enable expansion of universal linking to mobile browser (MESP) pages {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable the expanded universal linking option to display the web banner on mobile browser pages when the user does not have the appropriate mobile app installed. By default this mobile universal linking option is not available
in the base system.

## Before you begin

The mobile universal linking feature must be enabled, see [Enable mobile universal linking](https://servicenow-prod.fluidtopics.net/tIP3DpXxXzZuHl8ox0gbxQ "Enable the universal linking option if you want a web banner displayed on specified pages of the ServiceNow platform website. By default the mobile universal linking option is not available in the base system.").

Role required: admin

## Procedure

1. In the web-based UI, enter `sys_properties.list` in the filter navigator, to open a list of system properties.
2. In the Name field search for the term `*universal`.
3. Click the property `glide.sg.universal_links.open_unsupported_links`.
4. In the universal links system property table, set the Value field to `True`.
5. Right-click in the header and select Save.
6. **Optional:** Select the mobile app you want to redirect the user to, each time they tap the link in the banner.  
   The default is the Mobile Agent.
   1. Return to the system properties table.
   2. Click the property `glide.sg.universal_links.unsupported_link_default_native_client`.
   3. In the universal links unsupported links system property table, set the Value field to either `agent`, `requester`, or `onboarding`.
   {#universal-linking-unsupported__substeps_xc5_p5l_wpb}
7. Right-click in the header and select Save.
{#universal-linking-unsupported__steps_mhn_tkz_vpb}