---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Enable voice search

# Enable voice search {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable your users to search for items, articles, and people using native speech
recognition from an app on their mobile device.

## Before you begin

Role required: admin

## About this task

Warning:  
Voice search uses native speech recognition and relies on your operating system's cloud server to transcribe voice into text search. If you have data privacy concerns about search queries moving to the operating system cloud server, do not turn on voice search.

## Procedure

1. In the application navigator, enter <kbd class="ph userinput">sys_properties.list</kbd>.
2. Click New to add a new system property.
3. On the form, fill in the fields.  
   {#turn-on-voice-search__table_pbf_bsb_qhb__entry__2}

   | Field | Value |
   |-|-|
   | Name | Enter <kbd class="ph userinput">glide.sg.voice_search.enabled</kbd>. |
   | Type | Select true \| false. |
   | Value | Enter <kbd class="ph userinput">True</kbd>. |
   [Table 1. System property form]

   {#turn-on-voice-search__table_pbf_bsb_qhb}
4. Click Submit.

## Result

The global search bar in the Now Mobile app includes a microphone icon. Users must select this icon and allow the app to access speech recognition on their mobile device to use voice search.