---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Date/time fields

# Switch the date/time fields between device time zone and UTC {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Use the ShowDateTimeInUTC mobile property to determine whether the date/time field values in the Now Mobile app are displayed in the time zone of the user's device (default) or are converted to UTC.

## Before you begin

Role required: admin

## About this task

The ShowDateTimeInUTC mobile property value is false and not defined by default. When set to false or not defined, the Now Mobile app displays the time and date according to the time zone of a user's device. Instead, set ShowDateTimeInUTC to true to display the time and date
according to Coordinated Universal Time (UTC).  
Both [Mobile Card Builder](https://servicenow-prod.fluidtopics.net/YcLCTHmDZkUz4CbYmr2CLg "Use Mobile Card Builder to create or modify card templates using a graphical interface.") and the following mobile screens support the ShowDateTimeInUTC property:

* [Input form screen](https://servicenow-prod.fluidtopics.net/MhSKIKaxmXS8C2YArtefjg "Use input form screens to provide an interface for your users to enter information in mobile apps.")
* [Record screen](https://servicenow-prod.fluidtopics.net/xGWWpt3H0iUEYOOmpq3WkQ "Record screens display content for a specific single record.")
{#switch-date-time-timezone-utc__ul_aby_3mz_wxb}

Mobile properties are configured as records in the sys_sg_properties table on the ServiceNow® Platform server. The ServiceNow instance sends the mobile property to mobile apps after authentication. Then the property turns on or turns off a feature on the mobile app.

## Procedure

1. Navigate to Allsys_sg_properties.list.
2. In the Mobile Properties list, select New.
3. On the form, fill in the fields.  
   {#switch-date-time-timezone-utc__table_vqz_l1n_vrb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the mobile property record. Enter <kbd class="ph userinput">ShowDateTimeInUTC</kbd> to make this feature configurable. This feature is turned off by default and you must create it on your instance to configure it. It isn't visible on the instance until you create it. Note: The record name is case-sensitive and must be entered as <kbd class="ph userinput">ShowDateTimeInUTC</kbd>. |
   | Application | Application scope where the mobile property is applied. To select a different application scope, select the globe icon (![Globe icon.]()) on the instance banner. Then select Application scope:<var class="keyword varname">application_scope</var>. For information about how mobile properties are affected by application scope, see [Mobile properties](https://servicenow-prod.fluidtopics.net/YrzidE~O6qwhq3m1OSr_0A "Mobile properties enable admins to turn on or turn off features in ServiceNow apps without upgrading the ServiceNow instance."). |
   | Description | Description of the mobile property. Enter a description of the property. For example, <kbd class="ph userinput">Determines whether users see date/time according to UTC or according to their device's time zone.</kbd> |
   | Type | Data type of the mobile property record. Select True/False for the ShowDateTimeInUTC mobile property. |
   | Value | The following values can be entered: * To show the users date/time according to UTC, enter <kbd class="ph userinput">True</kbd> * To show the users date/time according to the time zone of their device, enter <kbd class="ph userinput">False</kbd>. {#switch-date-time-timezone-utc__ul_asz_wbv_xxb} |
   | Active | Option to activate the mobile property. If the check box is cleared, the mobile property isn't activated for use. |
   | Is Public | Determines whether the pre_auth property is included in the API response. By default, this option is not selected. If you want this property included in the /pre_auth API response, select this checkbox. For more information, see [Adaptive authentication events](https://www.servicenow.com/docs/access?context=adaptive-authentication-events&version=australia&pubname=australia-platform-security&ft:locale=en-US). Mobile properties with this checkbox enabled are excluded from the /user_client API response. |
   | Mobile App Config | Mobile app configuration that you want to use the mobile property for. This setting limits the mobile property behavior to users who have access to this mobile app configuration. Other users don't have access to this mobile property and instead experience default behavior. To enter a value, either start typing the configuration name or select the search icon (![Search icon.]()). The search dialog box lists the configurations from which you can choose. Select a configuration for Mobile App Config. |
   | Mobile Application | Mobile application that you want to send the mobile property to. This setting limits the mobile property behavior to users who have access to this mobile app. Other users don't have access to this mobile property and instead experience default behavior. To enter a value, either start typing the application name or select the search icon (![Search icon.]()). The search dialog box lists the applications from which you can choose. Select an application for Mobile Application. |
   [Table 1. Mobile properties form]

   {#switch-date-time-timezone-utc__table_vqz_l1n_vrb}
4. Select Submit.
{#switch-date-time-timezone-utc__steps_spv_ryh_cyb}

## What to do next

After updating this property, the end user must refresh the data from the instance to get the latest feature configurations.

*[\>]: and then