---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Device security

# Device security for ServiceNow Mobile apps {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

This document applies to current ServiceNow apps for iOS and
Android for Australia. This document may be subject to change for future
mobile releases.
* **[Components and architecture](https://servicenow-prod.fluidtopics.net/0RTRhWqYXv6INnykRyIYAQ)**   
  The ServiceNow mobile apps consist of the ServiceNow server instance and native apps for iOS and Android. The apps use fully native code and are not a hybrid approach. The mobile client applications communicate over a wireless connection with the server and pull live data for the end user.
* **[Identity and access management](https://servicenow-prod.fluidtopics.net/MmLsjvey_P0CJH9Fy5GzuA)**   
  Learn about user authentication, third party authentication, and user session termination for mobile applications.
* **[Mobile data flow for ServiceNow mobile apps](https://servicenow-prod.fluidtopics.net/0yViLFvkUN~phYN4axF~aQ)**   
  Data can be retrieved, downloaded from, and written back to a mobile device.
* **[Internal mobile app distribution](https://servicenow-prod.fluidtopics.net/TdpI0NWSwdlSQ4oAcuBy0g)**   
  Internal distribution of ServiceNow mobile apps is supported through all major EMM vendors.
* **[Data security for ServiceNow mobile apps](https://servicenow-prod.fluidtopics.net/ryO80fTBbXsImVQQ3IB~kA)**   
  ServiceNow mobile apps use SSL/TLS for Over-the-Air (OTA) communication encryption for data security. The OAuth authorization endpoints are HTTPS.
* **[Push notifications](https://servicenow-prod.fluidtopics.net/3YgUcQZO6QuFpnPYFX~KAg)**   
  Administrators create push notifications and users are able to receive them.
* **[Mobile security practices](https://servicenow-prod.fluidtopics.net/t9CVPTgqS6bWU0E3n~_OcA)**   
  Mobile security practices include mobile-specific system properties, attachment control, password reinforcement, security patching, and controlling shared data.
* **[Edge Encryption for ServiceNow mobile](https://servicenow-prod.fluidtopics.net/RGcHGro5ifh6u~ME6rXiCg)**   
  Users can view and edit data protected with Edge Encryption within their mobile device. The data appears in readable form on the mobile device but is encrypted in the database.