---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Mobile plugins

# Mobile plugins {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn about the plugins used to enable ServiceNow mobile on your
instance.

## Core plugins {#sg-mobile-plugins__section_rxs_q1y_zkb}

The following mobile plugins include the core functionality of ServiceNow mobile and the ability to interact with ServiceNow mobile apps. Plugins marked as base system plugins are automatically installed on your instance.
{#sg-mobile-plugins__table_lqs_v1y_zkb__entry__4}

| Name | ID | Description | Base System |
|-|-|-|-|
| Mobile App Builder | sn_mab | Enables the editing of mobile configurations via the Mobile App Builder. | Yes |
| Mobile App Builder API | sn_mab_api | API to enable the editing of mobile configurations via the Mobile App Builder. | Yes |
| Mobile Card Builder | sn_mobile_card_bui | Enables the editing of mobile cards via the Mobile Card Builder. | Yes |
| ServiceNow Now Mobile app screens and launcher screens | sn_me | Application and configurations required to setup the Now Mobile app. | No |
[Table 1. Core plugins]

{#sg-mobile-plugins__table_lqs_v1y_zkb}

## Supporting plugins {#sg-mobile-plugins__section_sfv_2dy_zkb}

These plugins are not required for ServiceNow mobile, but include extended
functionality, such as offline mode, geolocation, and access to Virtual Agent.
{#sg-mobile-plugins__table_ods_vdy_zkb__entry__4}

| Name | ID | Description | Base System |
|-|-|-|-|
| SG Offline support | com.glide.sg.offline | Provides offline support for ServiceNow mobile. | No (This plugin is automatically installed with the Field Service Mobile plugin) |
| Service Management Geolocation | com.snc.service_management.geolocation | Enables geolocation capabilities for Service Management | No (This plugin is automatically installed with the Field Service Mobile plugin) |
| Geolocation | com.snc.geolocation | Core geolocation capabilities | Yes |
| Glide Virtual Agent | com.glide.cs.chatbot | Virtual Agent platform and other necessary plugins | No |
| Mobile Publishing | com.glide.sn-mobile-whitelab | Enables you to publish secure and branded mobile applications that use your unique company identity and management method. | No |
[Table 2. Supporting plugins]

{#sg-mobile-plugins__table_ods_vdy_zkb}

## Activating plugins on your instance {#sg-mobile-plugins__section_szw_3td_1lb}

Install a plugin by searching for the plugin name in you plugins list. For information on
the plugin activation process, see [Activate a plugin](https://www.servicenow.com/docs/access?context=t_ActivateAPlugin&version=australia&pubname=australia-platform-administration&ft:locale=en-US)

## Request apps on the Store {#sg-mobile-plugins__section_onn_vts_1jb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#sg-mobile-plugins__inline-send-to-store}
* **[Mobile plugins for Mobile Agent](https://servicenow-prod.fluidtopics.net/1Ck6ZEjEjScbDPMB4S3NwA)**   
  Use these plugins to extend functionality for the Mobile Agent app.
* **[Mobile plugins for Now Mobile](https://servicenow-prod.fluidtopics.net/rmI5lxNY2nHoZX3fES9eCw)**   
  Use these plugins to extend functionality for the Now Mobile app.