---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Mobile photo search

# Mobile photo search {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure photo search to give your users the ability to perform image-based searches using the objects around them.

## Photo searches in your mobile apps {#sg-mobile-image-search__section_ckk_gtx_qjb}

When photo search is configured on your instance, a photo icon (![Photo search icon]()) appears in your applet launcher search bar. Your users can tap this icon to use the
camera on their mobile device to take a picture. The picture is identified using the Google Vision API, which returns one or more results. Users can select a result, which
is used as their search query.

## Google Firebase account {#sg-mobile-image-search__section_izm_htx_qjb}

To take advantage of image recognition in your mobile applications, you need a Firebase account with the Google Vision API enabled. Google Firebase and the Google Vision API are third-party services that
must be subscribed to separately. Once you have a Firebase account, you
can connect that account to your ServiceNow instance by entering your Firebase App ID and Web API key. For details on this process see [Configure photo search](https://servicenow-prod.fluidtopics.net/QQPbzDFQCx6JyTrHL1o3Pw "Configure photo search for your mobile applications by enabling photo search in system properties, creating a Firebase account, and connecting your account to your ServiceNow instance.").

## Third-party data usage {#sg-mobile-image-search__section_w4m_41y_qjb}

Images you take using the photo search feature are sent to Google for identification using Google Vision API. ServiceNow does not have control of the image
once it has been sent. For details on how Google Vision API handles your image, see
<https://cloud.google.com/vision/docs/data-usage>.

