---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Reference qualifiers

# Reference qualifiers for ServiceNow mobile {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Admins use reference qualifiers to create filters that streamline data returned for a
reference field. The results of configured reference qualifiers are viewed within your mobile
device.  
Reference qualifiers facilitate the filtration of data extracted from reference tables, ensuring that only the desired values are returned. You can use one of three types of reference qualifiers, simple, dynamic, and advanced.  
Note:  
Before you configure a reference qualifier to display filtered results in a mobile device, create an action function. For more information, see [Create an action function with parameters](https://servicenow-prod.fluidtopics.net/gBS4Ffw9g_akTjI~zsK17g "Request additional information from your end users when they interact with an action. For example, you can allow your end users to provide a reason for rejecting an approval by adding a text input parameter to a Reject button. When you create an action item that has parameters, you must also configure the UI parameters for the action function.").

The images show a comparative example, within the mobile platform, where a reference qualifier
is used and not used. The image with the lower results found and different results listed,
indicate that a reference qualifier configuration was implemented.  

<br />

## For more information {#reference-qualifier__section_zmc_brk_hnb}

For information on the difference between simple, dynamic, and advanced reference qualifiers
and how to configure them, see the following documentation topics:

[Reference qualifiers](https://www.servicenow.com/docs/access?context=c_ReferenceQualifiers&version=australia&pubname=australia-platform-administration&ft:locale=en-US)

[Configure reference qualifiers](https://www.servicenow.com/docs/access?context=t_ConfigureReferenceQualifiers&version=australia&pubname=australia-platform-administration&ft:locale=en-US)