---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Attachments in offline

# Attachment behavior in offline mode {#ariaid-title1}

* Release version: Australia
* 
* Updated June 9, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn about the size and type limits applied to attachments in the offline cache.
Attachments can be added to input forms, record screens, activity streams, and details views. Applying size and type limits to attachments keep the offline cache small, preventing unnecessary or oversized files from overloading the
device. The total storage allocated for attachments on a user's device is limited to 2,048 MB.  
The following system properties are available when managing attachments in offline mode.{#offline-attachment-behavior__table_uls_ndg_njc__entry__2}

| Property | Description |
|-|-|
| glide.sg.ofﬂine.attachment.allowed_content_types | A comma-separated list of allowed ﬁle types for attachments in ofﬂine mode. |
| glide.sg.ofﬂine.attachment.max_size | Set the Maximum size per downloaded attachment. |
| glide.sg.ofﬂine.attachment.max_total_bytes | Total attachment storage limit. |
[Table 1. Attachments system properties for offline]

{#offline-attachment-behavior__table_uls_ndg_njc}For information on these and other related offline system properties, see [System properties in offline mode](https://servicenow-prod.fluidtopics.net/Jdej0yXGzimN1fO4RCnttw "Use the table to view system properties related to offline mode.").
* **[General guidelines for using attachments in offline mode](https://servicenow-prod.fluidtopics.net/gOYKNyEQ5F8WBd69W5Kb7w)**   
  When working with attachments in offline mode, keep these general guidelines in mind for usability and a good user experience.

