---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Mobile Platform

# Mobile Platform {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Access your instance from anywhere using the ServiceNow®
Mobile Platform. The Mobile Platform enables you to create customized mobile experiences on the Now Mobile® and Mobile Agent® apps. Using these apps, your users access custom reports and can execute multiple tasks, enabling them to perform their work from anywhere, at any time.

This video highlights some of the capabilities of the 2 ServiceNow® mobile apps: Mobile Agent and Now Mobile. The video defines the purpose of each app, who uses them, and how they support your workflows and ServiceNow business applications. The Mobile Agent app is designed for field service technicians and engineers to support them while they are off-site. The Now Mobile app can be used by your entire organization. Using the Now Mobile app, employees can perform tasks such as viewing their work schedules, viewing a knowledge article, or reserving a conference room.

## Get started {#mobile-config-navigation__section_kys_xfv_rjb}

Select one of these tiles to learn about the ServiceNow Mobile Platform. Learn how to use the mobile apps to manage incidents, collaborate with teams, access the knowledge base, and much more.

Starting with the Australia release, Mobile Studio is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.  

|-|-|
| [Explore Learn about the ServiceNow mobile apps that are available on iOS and Android.](https://servicenow-prod.fluidtopics.net/TkhVR1sFClb4Gg2pIM63yw "Learn about the ServiceNow Mobile Platform and how you can give your users the ability to access resources by using Now Mobile and Mobile Agent mobile apps.") | [Use Learn how to use ServiceNow mobile apps to get your work done from anywhere using your mobile device.](https://servicenow-prod.fluidtopics.net/u7rdXtgePWJAfjnmY1IhSg "Learn how to use ServiceNow mobile apps to get your work done from anywhere using your mobile device.") |
| [Configure Configure a mobile experience for any of the ServiceNow mobile apps.](https://servicenow-prod.fluidtopics.net/4VHyWYbdRvcfgXhYOiVTHQ "Configure a mobile experience for any of the ServiceNow mobile apps.") | [Build Create and modify base system mobile app components for ServiceNow mobile apps.](https://servicenow-prod.fluidtopics.net/aMIpwlp~mi~GYtbzerPyYQ "Create and modify mobile app components using ServiceNow low-code application development tools.") |
| [Additional Resources![]()Explore additional Mobile Platform resources to upgrade your mobile experience to the next level.](N7IlVRLa2fvam6AqR~Gp2Q "If you’re looking for Mobile Platform best practices, troubleshooting, or other implementation guidelines, select a feature or resource type to discover ServiceNow resources on other relevant websites.") |   |
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{#mobile-config-navigation__table_pzb_2hx_rvb}