---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Card appearance templates

# Create appearance templates for cards for a mobile campaign {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create item card templates that contain information about the appearance of each type
of card displayed in a mobile campaign.

## Before you begin

Role required: admin

## About this task

When creating cards, you need to assign an item view. Item views provide information
about a card's appearance. Therefore, for each card style you want to use, you need
a create a separate item view even if the card type is the same. For example, if you
want some image cards to have light text on a dark background and other image cards
to have dark text on a light background, you would need to create a separate item
view for each of those styles.

## Procedure

1. In the web-based UI, enter <kbd class="ph userinput">sys_sg_item_view.list</kbd> in the filter navigator to open a list of item views.
2. Click New.
3. On the form, fill in the fields.  
   {#mobile-campaign-card-type__table_psj_wlf_mmb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the item view. Note: For easy identification, include the card type (image, text, or video) in the name. |
   | Short Description | Optional additional details. |
   | Item view JSON | The configuration code you created for the card type. For more information, see [Configure the details for the appearance of cards for a mobile campaign](https://servicenow-prod.fluidtopics.net/Fry94AHMe5paM5KULBnwsg "Configure item views to provide the details that define the appearance of cards within a mobile campaign to enhance display options and make your campaign more effective."). |
   | Table | The Employee Center table \[<kbd class="ph userinput">sn_cd_content_mobile</kbd>\], which contains the content of the cards. |
   | Dependency fields | Dependency fields taken from data entered in the Item view JSON field. |
   | UI Styles | UI styles to apply to text cards. For information about how to configure the font color and background color for text cards, see [Mobile UI styles](https://servicenow-prod.fluidtopics.net/bAX93iuTX1gw5y~umtlkSA "UI styles define the font and background color of fields in your applets."). |
   [Table 1. Legacy card New record form]

   {#mobile-campaign-card-type__table_psj_wlf_mmb}
4. Click Submit.

## Result

After creating item views for each card style, you need to build and link components to display your mobile campaign. For more information, see [Configure mobile campaign components](https://servicenow-prod.fluidtopics.net/XwLjZHw5fOTfWUKQ8jhYfA "Configure components to display the image, video, and text cards in a campaign for your users to view and interact with on mobile devices.").