---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Deep linking apps

# Configure which external apps are available for deep linking {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Administrators can define which external apps can be used in deep links with the glide.sg.allowed_external_deeplinks property.

## Before you begin

Role required: admin

## About this task

ServiceNow mobile supports deep linking to third-party applications using the URL smart buttons. Use the glide.sg.allowed_external_deeplinks system property to define
which third-party applications can be used as the targets of deep links in your ServiceNow mobile apps.  
Important:  
Only custom URL schemes are supported. App links and universal links are not supported.

## Procedure

1. Type <kbd class="ph userinput">sys_properties.list</kbd> in the Application Navigator.
2. Open the record for glide.sg.allowed_external_deeplinks.
3. In the form, match the following values:  
   {#mobile-allow-deeplink__table_tgg_45x_xfb__entry__2}

   | Field | Description |
   |-|-|
   | Name | glide.sg.allowed_external_deeplinks |
   | Type | String |
   | Value | Comma-separated list of the names of the third-party apps that can be targets of deep links within ServiceNow mobile apps. For example: <kbd class="ph userinput">Teams, LinkedIn, Zoom</kbd> |
   [ ]

   {#mobile-allow-deeplink__table_tgg_45x_xfb}
4. Click Save.
{#mobile-allow-deeplink__steps_o5x_2vx_xfb}

## Result

Only third-party apps listed in value of the property can be linked to using deep linking.  
Note:  
If the value of this property is left empty, or the property is deleted, there are no restrictions on deep linking to third-party apps.