---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Configure an empty state

# Configure an empty state for a list screen {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure an empty state to display on empty list screens, to provide information to further direct users. These features are configured in the web-based UI instead of in the Mobile App Builder.

## Before you begin

You should already have an empty state configured for list screens that do not contain any data. For more information, see [Configure an empty state](https://servicenow-prod.fluidtopics.net/_GXVgeSwO1jRET_odwHFDg "Configure an empty state to inform users that a page currently does not contain data. Add an image, text, and buttons to customize the empty state and improve the user experience.").

Role required: admin

## Procedure

1. In the web-based UI, enter `sys_sg_list_screen.list` in the filter navigator.
2. Select a list screen to display the specific empty state.
3. In the Empty State field, select an empty state to associate with the list screen.
4. Right-click in the header and select Save.