---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Deactivate offline mode

# Deactivate offline mode on your instance {#ariaid-title1}

* Release version: Australia
* 
* Updated May 31, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Deactivate the offline mode by creating the property glide.sg.offline.enabled and setting the property to false.

## Before you begin

Role required: mobile_admin, admin

## Procedure

1. Navigate to Allsys_properties.list.
2. Select New in the System Properties table.
3. Enter `glide.sg.offline.enabled` in the Name field.
4. Select True/False in the Type field.
5. Set the Value field to False.
6. Select Submit.

*[\>]: and then