---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# QR code for login

# Create a QR code for mobile login {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create and use a QR code containing JSON to provide a method for your users to log in
with pre-defined parameters.

## Before you begin

Role required: none

## Procedure

1. Use a text editor to create JSON using the following parameters.  
   {#create-qr-login__table_owl_h5f_5fb__entry__2}

   | Parameter | Definition |
   |-|-|
   | InstanceUrl | The URL for your instance. For example, <kbd class="ph userinput">https://example.service-now.com</kbd> |
   | Name | The name of your instance. For example, <kbd class="ph userinput">Example</kbd>. |
   [ ]

   {#create-qr-login__table_owl_h5f_5fb}  
   The JSON consists of parameters and values, separated by comas, and
   enclosed in curly braces. Each parameter is separated from its value by a
   colon, and each parameter and value is enclosed in double quotes, as shown
   in these examples. The image shows how the instance appears in instance
   selection screen for the app.


       {
        "InstanceUrl":"https://example.service-now.com",
        "Name":"Example"
       }

   This second example includes only the `InstanceUrl` value,
   which is also valid.

       {
       "InstanceUrl":"https://example.service-now.com"
       }

   Important:  
   * ServiceNow instances do not provide a method to create JSON files. You can create these files using your text editor of choice.
   * Parameters are not supported for the Android OS. To use a QR code for Android, create a QR code containing only the URL for the instance as text rather than JSON. For example, <kbd class="ph userinput">https://example.service-now.com</kbd>.
2. Use a QR code generator of your choice to encode this JSON or text into a QR code.  
   Note:  
   ServiceNow instances do not provide a method to create QR codes, however there are many online resources you can use to create QR codes using the JSON created in the previous steps.
3. Use your QR code to access the mobile app. For steps to use a QR code with the app, see [Add a ServiceNow account to ServiceNow mobile apps](https://servicenow-prod.fluidtopics.net/W83de0QEvXFmMUnqCHqKtQ "Learn how to add an account to a ServiceNow mobile app.").