---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Configure a message

# Configure a push notification message {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the message displayed to users when they receive their push
notification.

## Before you begin

To create a push notification message, you must first configure the push notification
message content. For more information, see [Configure push notification message content](https://servicenow-prod.fluidtopics.net/tL58FCBlgkVZcrUMGKyJvA "Configure push notification message content and select which mobile application receives notifications. You can configure critical alert notifications, customize the message appearance, and determine the deep link used when users tap the notification.").

Role required: admin

## Procedure

1. Navigate to AllSystem NotificationPushPush Messages.
2. Click New.
3. In the Push Message form, fill in the following fields:  
   {#configure-push-notification-message__table_nqf_pwh_wpb__entry__2}

   | Field | Description |
   |-|-|
   | Name | The string value for this record. Note: This name is not visible in the notification, it is only a reference for use during configuration. |
   | Push app | References the mobile app you want to send a notification to. * Use ServiceNow mobile Application for Mobile Agent. * Use ServiceNow Request Application for Now Mobile app. {#configure-push-notification-message__ul_ek3_nvm_5pb} |
   | Push message | References the push message content record. |
   | Table | Table selector to choose the table the message originates from. For example, if you want to send notifications when new incidents are created, select the Incident \[incident\] table. |
   | Message | The string value used as the message. This field can contain a simple string, but also supports displaying field values from the source table. Note: To use a field value, wrap the desired column name with `${}`, such as "Change `${number}` has been assigned to you." |
   [Table 1. Push Message form]

   {#configure-push-notification-message__table_nqf_pwh_wpb}
4. Click Submit to create the record.

## Result

You configured a push notification message and paired it with a push notification message content record.

## What to do next

To complete the notification, an event is required to determine when the push
notification is sent and who receives it. For more information, see [Configure a push notification event](https://servicenow-prod.fluidtopics.net/5KZLp5ErqgiNWn116mm~Fw "Configure when a push notification event is triggered and sends a mobile push notification to users.").

*[\>]: and then