---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Configure an event

# Configure a push notification event {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure when a push notification event is triggered and sends a mobile push
notification to users.

## Before you begin

To create a push notification event and complete the mobile push notification, a push
notification message is required. For more information, see [Configure a push notification message](https://servicenow-prod.fluidtopics.net/rede0Jqf20mbLHB6uO3Qvw "Configure the message displayed to users when they receive their push notification.").

Role required: admin

## Procedure

1. Navigate to AllSystem NotificationPushCreate Push Notification.
2. In the Push Notification form, complete the following fields:  
   {#configure-push-notification-event__table_tgb_j3s_wpb__entry__2}

   | Field | Description |
   |-|-|
   | Name | The string value for this record. Note: This name is visible to users when they are managing their notification preferences in their personal user settings. |
   | Table | Table selector to choose the table the message originates from. For example, if you want to send notifications when new incidents are created, select the Incident \[incident\] table. |
   | Category | Select where to store notification records if a user manages their platform notification preferences in their personal user settings. |
   [Table 1. Push Notification form]

   {#configure-push-notification-event__table_tgb_j3s_wpb}
3. In the When to send tab, complete the following fields:  
   {#configure-push-notification-event__table_il4_v1n_ypb__entry__2}

   | Field | Description |
   |-|-|
   | Inserted | When set to true, the notification is sent when a record is inserted into the specified table. |
   | Updated | When set to true, the notification is sent when a record is updated. |
   | Conditions | Condition builder for the specified table. When conditions are added, they must be set true for the notification to send. These conditions work with the Inserted and Updated fields. Note: If the Inserted field is set to true, the condition must also be set to true for the notification to send. |
   [Table 2. When to send tab]

   {#configure-push-notification-event__table_il4_v1n_ypb}
4. In the Who will receive tab, complete the following fields:  
   {#configure-push-notification-event__table_glc_1zn_ypb__entry__2}

   | Field | Description |
   |-|-|
   | Users | List of users from the User \[sys_user\] table who should receive this notification. |
   | Users/Groups in fields | Users or Groups from one of the fields on the specified table who should receive this notification |
   | Groups | List of groups from the Group \[sys_user_group\] table who should receive this notification. |
   [Table 3. Who will receive tab]

   {#configure-push-notification-event__table_glc_1zn_ypb}
5. In the What to send tab, select the desired Push Message.
6. Click Submit to save the configuration record.

## Result

A push notification event is configured and paired with the push notification message. The mobile push notification is available to send to users.

## What to do next

You can add a push registration so that mobile users can receive this notification without requiring them to opt in. For more information, see [Register the standard push notification](https://servicenow-prod.fluidtopics.net/gB5_DRHlAolGv5yLxOEPKg "Register your standard push notification in a push application to use it in your mobile apps.").

*[\>]: and then