---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Managing apps

# Managing ServiceNow mobile apps with BlackBerry UEM {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn how to manage ServiceNow mobile applications in the
BlackBerry UEM (Unified Endpoint Management).

## Before you begin

Role required: admin

## Procedure

1. Sign into the BlackBerry UEM.
2. In the menu bar to the left, click Apps.  
   You see a list of available apps tied to your BlackBerry UEM.
3. In the search bar above the list of apps, type <kbd class="ph userinput">ServiceNow</kbd>.  
4. Click the app you want to register.
5. When the app opens, click on the blue text labeled App Config With Default Values to create the app configuration for this app.  
6. In the app configuration form, fill in the fields as needed.  
   {#configure-blackberry-uem__table_xhs_qft_4lb__entry__2}

   | Field | Value |
   |-|-|
   | Default Instance URL | Your instance URL. For example, <kbd class="ph userinput">https://INSTANCENAME.service-now.com</kbd>. |
   | iOS Authentication Browser | The browser your app will use for authentication on iOS devices. |
   | Android Authentication Browser | The browser your app will use for authentication on Android devices. |
   [ ]

   {#configure-blackberry-uem__table_xhs_qft_4lb}
7. Click Save to save the app configuration.
8. Click Save to save the app.  
   Note:  
   If using the instructions above to setup the BlackBerry Access browser as your authentication browser, you must also have an app configuration setup for the BlackBerry Access app. This is necessary to successfully authenticate to ServiceNow integrated apps.