---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Configure

# Configure a Siri shortcut {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Change the destination screen of your Siri shortcuts to direct your
users to a different screen than the default.

## Before you begin

Role required: admin

As an admin, you can change the destination screen of the
three of default Siri shortcuts listed below. Creating new Siri shortcuts is currently not supported.

## Procedure

1. In the web-based UI, enter <kbd class="ph userinput">sys_sg_screen_shortcut.list</kbd> in the filter navigator.
2. Open the record for the shortcut you want to modify.  
   {#config-siri-shortcuts-2__table_cxz_mgw_5mb__entry__2}

   | Shortcut | Definition |
   |-|-|
   | com.servicenow.requestor.sc | Browse items and services |
   | com.servicenow.requestor.tasks | Open my tasks |
   | com.servicenow.requestor.request | Open my requests |
   [Table 1. Siri shortcuts]

   {#config-siri-shortcuts-2__table_cxz_mgw_5mb}  
   Important:  
   * You can update the screen your user will navigate to when using a shortcut, however you cannot change the text of the shortcut.
   * Open the record by clicking on the Shortcut field. Clicking on the Screen field will open the screen record rather than the shortcut record.
3. In the screen shortcut record, update the Screen field by clicking the reference icon (![Reference lookup icon]()) and selecting a screen. This screen displays to your users when they access the associated Siri shortcut.