---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Configure for iOS apps/tokens

# Configure push applications for iOS branded apps using a token {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use push notifications on your branded ServiceNow mobile apps
for iOS using token-based authentication.

## Before you begin

Create an [Apple](https://developer.apple.com/) developer account.

Ensure you have your Team ID, Key ID, and signing key from Apple. For
more information, see the Apple developer documentation topic [Obtain an Encryption Key and Key ID from
Apple](https://developer.apple.com/documentation/usernotifications/setting_up_a_remote_notification_server/establishing_a_token-based_connection_to_apns#2943371).

Role required: admin

## Procedure

1. Navigate to AllSystem NotificationPushPush Application.
2. Open the record for the push application that you want to modify.  
   * For the Mobile Agent app, select ServiceNow Mobile Application.
   * For the Now Mobile app, select ServiceNow Request Application.

   {#config-push-ios-token__ul_zjg_qxl_lvb}

   If you are using a branded mobile application, select the record for the branded app. For example, select ServiceNow Intune Mobile Application if you are using the Microsoft Intune branded application.
3. In the Push field, change the value to Direct.
4. In Apple Authentication Type field, select Token Based.
5. In the Apple-Token Based Authentication tab, select the reference icon (![Reference icon]()) next to the Push Token Auth field.
6. In the Push Token Based Authentication list, select New.
7. On the form, fill in the fields.  
   {#config-push-ios-token__table_bkg_qxl_lvb__entry__2}

   | Field | Value |
   |-|-|
   | Name | Name for your token. |
   | Team Id | Unique identification code provided by Apple. |
   | Key Id | The 10-character Key ID you obtained from your developer account. |
   | Signing Key | An authentication token signing key, consisting of the content of the .p8 text file. |
   [Table 1. Push Token Based Authentication form]

   {#config-push-ios-token__table_bkg_qxl_lvb}  
   Note:  
   For each Apple developer account using the Team ID and Key
   ID, you can generate two signing keys. Apps created are mapped to the
   same Team ID and Key ID.

   One combination can be used for one instance only. For example, the
   combination used for a test instance can't be used for a production
   instance and vice versa.
8. Select Submit.
9. On the push application form, select Update.

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