---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Configuration detail

# ServiceNow Mobile Platform configuration detail {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn about configuration details for the ServiceNow Mobile platform.

## Get started {#config-mob-plat-detail-landing__section_njb_wfh_lzb}

Select a tile to get more information about all the configuration options that are available on your ServiceNow instance to enable and fine-tune features on your mobile apps.

|-|-|-|
| [Send messages and notifications to users Configure push notifications and send messages to users.](https://servicenow-prod.fluidtopics.net/fdREAsmUEOS4AYORiulw3A "Mobile push notifications are configurable pushed messages that appear directly in a mobile app. These push notifications are non-actionable or actionable, and are configured by administrators to meet the needs of their users.") | [Turn on location tracking Track agent activity and ensure they are safe and can be easily located.](https://servicenow-prod.fluidtopics.net/9PieCcWxOUXTws~IJPdOiA "Location tracking enables you to track the activity and positioning of agents while they perform tasks. You can also use the feature to make sure your agents are safe and can be easily located.") | [Explore localization on mobile devices ServiceNow mobile apps are localized in 20 languages. Learn about localization on mobile apps and how to configure it.](https://servicenow-prod.fluidtopics.net/AMZjamH8hEXjt7V7iV08Nw "ServiceNow mobile apps are localized in many languages, including both left-to-right and right-to-left languages. Additionally, you can customize non-default languages on the client-side. These features ensure that your translations remain consistent across your mobile applications.") |
| [Turn on Siri shortcuts Configure Siri shortcuts to common app functions.](https://servicenow-prod.fluidtopics.net/xHQw04vCkrOE4Gxuqc7Wbg "Configure Siri shortcuts to give your users quick access to common app functions app using their iOS devices.") | [Enable barcode scanning Configure your mobile devices to scan barcodes with their cameras.](https://servicenow-prod.fluidtopics.net/nqMdsy6y5vW5sNKfEYFIPw "Use the camera on your mobile device to scan barcodes into your instance using mobile applications.") | [Configure offline mode Enable your users to continue working without an internet connection by configuring offline mode.](https://servicenow-prod.fluidtopics.net/0aYMnDp0VjYheVygRWNJuw "Configure offline mode to enable your users who have no internet connection to continue working from a mobile device.") |
| [Select mobile plugins and upgrades Learn how to download and activate plugins you need and how to upgrade your instance.](https://servicenow-prod.fluidtopics.net/yycf~NTeyMEqN5_115_5Gg "Learn about upgrading to ServiceNow mobile, and how to install plugins to get your users started with the ServiceNow mobile platform.") | [Configure managed mobile apps Configure integration with mobile device management vendors.](https://servicenow-prod.fluidtopics.net/jzFGVbyYG83aVu2ClwNkCQ "Use AppConfig to define a default instance and browser for your managed mobile apps.") | [Configure system and mobile properties Set system properties on your instance and turn on or off features in ServiceNow mobile app without upgrading the instance.](https://servicenow-prod.fluidtopics.net/mGQ8jsuPBCJdSJ1Hftem~A "Several system properties are available for you to further configure the mobile app. For example, use system properties to require a PIN, hide the image on the app homepage, configure the blur in background option, or disable sharing attachments from the mobile app.") |
| [Configure Indoor Wayfinding Configure maps to guide your users to specified locations at your site.](https://servicenow-prod.fluidtopics.net/hQ0hXV18M3cbAoT9MsyDZg "Indoor Wayfinding enables ServiceNow mobile app users to locate an asset, such as a desk or meeting room, on a map and then reserve it.") | [Configure web screens with Mobile App Bridge Access events and operations that you want end users to use on their mobile devices.](https://servicenow-prod.fluidtopics.net/oAhWQGw0wPUI0pCESdZzng "Learn about Mobile App Bridge, which can be used to enable seismic pages, service portal pages, or classic web pages on mobile web screens. You can use this feature to support a playbook on mobile web screens and to enable other components.") |   |
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{#config-mob-plat-detail-landing__table_ojb_wfh_lzb}