---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# User-triggered cache updates

# Cache updates triggered by user actions {#ariaid-title1}

* Release version: Australia
* 
* Updated June 1, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use action-triggered cache updates to define specific user actions that automatically refresh the offline cache in the background. This process reduces reliance on manual cache updates and helps to verify that users have current
data when its needed.

When a user performs a defined action, such as tapping a button, the app automatically initiates a cache download or update upon successful completion of the assigned write-back action. This behavior is controlled by an optional button
attribute (sys_sg_button_attribute_name), which can be configured to trigger an offline cache refresh after the write-back action completes successfully, with no additional user input required.
* **[Configure offline caching upon writeback actions](https://servicenow-prod.fluidtopics.net/yduMSbI6pxBLgSG1y_8CNA)**   
  Trigger offline cache download is an optional button attribute (sys_sg_button_atribute_name) that will generate an offline cache after a successful completion of the assigned writeback action.