---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Tablet interface

# Tablet interface {#ariaid-title1}

* Release version: Australia
* 
* Updated August 11, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

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This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Tablet interface

The Tablet interface allows ServiceNow customers to access their instance via a tablet, either through a native app or a browser.
The native tablet app offers an experience similar to the mobile app, displaying favorited applications or modules as tiles on the homescreen.
The tablet web UI closely resembles the desktop Core UI experience, as the specialized tablet interface ($tablet.do) has been disabled in Core UI due to this similarity.
Show full answer Show less  

## Supported Features

* **Access via browser or native app:** Use a tablet's browser for a desktop-like UI or the native app for a mobile-style interface.
* **Favorited applications:** Apps or modules favorited on the desktop appear as tiles on the tablet app homescreen.
* **Video and image attachments:** Upload videos and images on iOS 9 and Android tablets; other file types are not supported.
* **Read-only graphics-based tools:** Dependency Views map, schema map, graphical Workflow Editor, Gantt chart, and visual dispatch tool can be viewed but not modified.
* **Calendar reports:** Accessible but without full scrolling functionality as on the desktop.

## Limitations and Unsupported Features

* **List editing:** You cannot edit field values directly from the list view; changes must be made on the record form.
* **Field watcher and JavaScript debugger:** Only accessible via the desktop interface for administrators.
* **Language and domain selection:** The language picker does not appear on tablets; language set on desktop applies. Domain picker is unavailable; domain changes require the desktop interface.
* **Slushbucket feature:** Not supported on tablets; only available on desktop.
* **Navigation filter suffixes (.list, .do, .form):** These shortcuts work only on the desktop version.
* **Support chat:** End users and support technicians cannot initiate or respond to chat sessions on tablets; chat is desktop-only.
* **Printer-friendly view:** Not available on tablet devices.
* **Timeline features:** Timeline sliders and Timeline Metrics UI actions, including workflow timelines and Gantt charts, are unsupported on tablets.

## Practical Implications for ServiceNow Customers

ServiceNow customers using tablets can expect a largely consistent experience with the desktop UI when accessing their instance via browser, and a mobile-app-like experience through the native tablet app. However, certain advanced administrative and graphical editing features are limited or unavailable on tablets and require desktop access. Understanding these limitations helps users plan interactions and workflows appropriately, ensuring critical tasks such as editing records, domain selection, and debugging are performed on desktop environments while benefiting from tablet portability for general use and read-only access.  
Use a tablet to access your instance either app or from a browser.

Use the native tablet app for an experience similar to the native mobile app. Applications or
modules that you have favorited in a desktop instance appear as tiles on your mobile app
homescreen.

The tablet web UI mimics the desktop experience in Core UI.
`$tablet.do` has been disabled in Core UI because the tablet
interface is the same as the desktop.

Connect to an instance using the browser on your tablet for an experience similar to the
standard desktop user interface.

## Tablet features with limited support {#c_TabletSupport__section_ppr_15h_lbb}

* Editing lists: You cannot edit field values in a record from the list view. Access the record form to modify any field values.
* Dependency Views map, schema map, graphical Workflow Editor, Gantt chart, and visual dispatch tool: Graphics-based tools can be viewed but not modified from the tablet interface. Data presented by these tools is read-only when accessed through the tablet interface.
* Calendars: You can access calendar reports but scrolling around the calendar as you would on the desktop interface is not supported.
* Video and image attachment upload: Attach videos and images with both iOS 9 and Android. Other file type attachments are not allowed.
{#c_TabletSupport__list_of_limited_tablet_support}

## Unsupported tablet features {#c_TabletSupport__section_dpr_15h_lbb}

* Field watcher: Administrators must use the desktop version to access the Field Watcher.
* JavaScript debugger: Administrators must use the desktop version to access the JavaScript debug window.
* Language picker: Even if the internationalization plugin is enabled, the language picker does not appear in the tablet UI toolbar. Language selected through the desktop interface applies to the tablet UI.
* Domain picker: Tablet users cannot select any other domains that administrators configure for domain-specific personalizations. To select a new domain, use the desktop interface.
* Slushbucket feature: Any lists, fields, or filters that use the slushbucket feature are unsupported on a tablet device. Slushbuckets are only supported in the desktop interface.
* Suffix in the navigation filter: You can use the .list, .do, or .form shortcuts to access a list of records in a table or a new form from the desktop version only.
* Support chat: End users cannot request a chat session nor can support technicians respond to chat requests when using the tablet interface. Help desk chat is only supported in the desktop interface.
* Printer friendly view: This view, which shows the current screen in a pop-up window without frames and the application navigator, is not available from the tablet.
* Timeline sliders and the Timeline Metrics UI actions: Features that use timelines, such as the workflow timeline and the Gantt chart are not supported from the tablet.
{#c_TabletSupport__desktop_support_only}