---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Asynchronous attachment uploads

# Asynchronous attachment uploads {#ariaid-title1}

* Release version: Australia
* 
* Updated June 4, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set the `AsyncAttachmentsUploadEnabled` mobile property to true to turn on background file uploads in the ServiceNow mobile app.

## Before you begin

Role required: admin  
Note:  
The asynchronous attachment property is only supported on Input form and activity stream screens.

## Procedure

1. Navigate to Allsys_sg_properties.list.  
   The Mobile Properties list appears.
2. In the Mobile Properties list, select New.
3. On the form, fill in the fields.  
   {#asynchronous-attachment-uploads__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the mobile property record. Enter `AsyncAttachmentsUploadEnabled` to turn on asynchronous attachment uploads. |
   | Application | Application scope where the mobile property is applied. To select a different application scope, select the Overflows Menu on the instance banner, then select Scope selectorsApplication scope: <var class="keyword varname">application_scope</var>. |
   | Description | Description of the mobile property. For example: `Turns on background file uploads in the mobile app.` |
   | Type | Data type of the mobile property record. Select True/False for the `AsyncAttachmentsUploadEnabled` property. |
   | Value | Enter one of the following options: * To turn on asynchronous attachment uploads, enter `true`. * To turn off asynchronous attachment uploads, enter `false`. {#asynchronous-attachment-uploads__ul_ojn_ftm_mjc} |
   | Active | Whether the mobile property is activated. If the check box is cleared, the mobile property is not activated for use. |
   | Is Public | Determines whether the `AsyncAttachmentsUploadEnabled` property is included in the API response. Mobile properties with this check box enabled are excluded from the `/user_client` API response. |
   | Mobile App Config | Mobile app configuration to use the mobile property for. This setting limits the mobile property behavior to users who have access to this mobile app configuration. |
   | Mobile Application | Mobile application to send the mobile property to. This setting limits the mobile property behavior to users who have access to this mobile app. |
   [ ]

4. **Optional:** To configure the number of automatic retry attempts before an upload is marked as failed, create a second mobile property named `AsyncAttachmentsUploadNumRetriesBeforeFailure` using the same procedure, using type Integer and setting the value to the number of retries you want.
5. Select Submit.

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