---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Otto AI agents

# Otto AI agents for mobile {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn how Otto AI agents can be integrated into Virtual Agent on your mobile app to help your organization improve live agent productivity by using AI agents to perform tasks.

AI agents simulate human-like intelligence to handle various tasks ranging from automated responses to complex problem solving. For additional information including configuration, see [AI Agent Studio](https://www.servicenow.com/docs/access?context=na-ai-agents&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).  
Figure 1. Otto AI agents on mobile

The AI agents and Virtual Agent integration is available on mobile. Mobile supports any AI agents workflows from AI Agent Studio that are enabled for Virtual Agent. This includes skills such as the laptop ordering assistant, assistance with new employee access requests, and the solving requests on your behalf.