---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Add iOS app

# Add the ServiceNow app for iOS to
MobileIron {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the ServiceNow app
for iOS for MobileIron distribution.

## Before you begin

Role required: admin

## Procedure

1. Sign in to the MobileIron portal.
2. Navigate to AppsApp Catalog, then click Add.
3. From the search menu list, select the Apple App Store.
4. In the search bar, type <kbd class="ph userinput">ServiceNow</kbd>.
5. Select the ServiceNow app from the results.
6. Click Next.
7. **Optional:** Describe and add screenshots of the app.
8. Select a distribution level for this configuration of the app.  
   * Everyone: The app is added to all user-compatible devices.
   * No one: The app is staged for distribution at a later date.
   * Custom: The app is distributed only to users or groups you choose.
   {#add-ios-mobileiron__ul_azp_hlx_lcb}
9. Click Next.
10. In the App Configuration section, click the add icon (![MobileIron add icon]()) next to iOS Managed App Configuration.
11. In the Name field, enter a name for the configuration, for example, Default Instance.
12. Enter the key and value pairing.  
    {#add-ios-mobileiron__table_n5v_ztl_mcb__entry__2}

    | Field | Description |
    |-|-|
    | Key | SNDefaultInstanceURL |
    | Value | The URL for the instance, for example, <kbd class="ph userinput">https://&lt;instance name&gt;.service-now.com/</kbd> . |
    [Table 1. iOS Managed App settings]

    {#add-ios-mobileiron__table_n5v_ztl_mcb}
13. Set a distribution level for this configuration of the app.  
    * Everyone: The app is added to all user-compatible devices.
    * No one: The app is staged for distribution at a later date.
    * Custom: The app is distributed only to users or groups you choose.
    {#add-ios-mobileiron__ul_pbn_d5l_mcb}
14. Click Next.
15. Click Done.

## Result

The ServiceNow app for iOS appears in the App Catalogs section on the MobileIron Portal. Mobile users can download it from the MobileIron App Catalog.

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