---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Add iOS app

# Add the ServiceNow app for iOS to Workspace ONE UEM {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the ServiceNow app for iOS for Workspace ONE UEM distribution.

## Before you begin

Role required: admin

## Procedure

1. Sign in to the Workspace ONE UEM portal.
2. Navigate to Apps \& BooksApplicationsNativePublic.
3. Click Add Application.
4. In the Platform field, select Apple iOS.
5. In the Source field, select Search App Store then search for ServiceNow.
6. Next to the ServiceNow App search result, click Select.
7. Click Save \& Assign.
8. Click Add Assignment.
9. Click Assignment Group.
10. From the Assignment Group list, select Application Configuration Policy.
11. From the Application Configuration field, select Enabled.
12. In the Application Configuration section, enter the following information.  
    {#add-ios-airwatch__table_r1q_1fx_lcb__entry__2}

    | Field | Description |
    |-|-|
    | Configuration key | SNDefaultInstanceURL |
    | Value type | String |
    | Configuration value | <kbd class="ph userinput">https://&lt;instance name&gt;.service-now.com/</kbd> |
    [Table 1. Application Configuration fields]

    {#add-ios-airwatch__table_r1q_1fx_lcb}  
    Figure 1. App Workspace ONE UEM configuration
13. Click Add.
14. Click Save \& Publish.
15. Click Publish.

## Result

After adding the app to Workspace ONE UEM, it appears in the Apps \& BooksApplicationsNativePublic section of the Workspace ONE UEM portal. Mobile users can download the app from the Workspace ON UEM App Catalog app.

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