---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Add Android app

# Add the ServiceNow app for Android
to the IBM MaaS360 portal {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the ServiceNow app
for Android for IBM MaaS360 distribution.

## Before you begin

Role required: admin

## Procedure

1. Sign in to the IBM MaaS360 portal.
2. From the portal homepage, navigate to AppsCatalog.
3. Click Add to display the list of apps.
4. Select the Google Play App.
5. In the App Details tab, type <kbd class="ph userinput">ServiceNow</kbd> into the app field.
6. Select the ServiceNow app from the results.
7. In the Policies and Distribution tab, select the applicable policies.
8. In the Configuration tab, select the Configure App Settings checkbox.
9. In the Server URL field, enter the full URL for the instance.  
   For example, <kbd class="ph userinput">https://&lt;instance name&gt;.service-now.com/</kbd>.
10. Click Add.
{#add-android-ibm__steps_qgr_q1m_mcb}

## Result

After adding the ServiceNow app from the Google Play store, it appears in the App Catalog application. Users can download the app to their Android devices.

If your instance is on an internal network, you might need to
configure the VPN. For more information on configuring the VPN, see the IBM MaaS360
documentation on the [Maas360 VPN module](https://www.ibm.com/support/knowledgecenter/SS8H2S/com.ibm.mc.doc/ce_source/concepts/ce_vpn_overview.htm).  
For more information on app distribution, see the following IBM documentation for each operating system.

* [Add an iTunes App Store app to the App
  Catalog](https://www.ibm.com/support/knowledgecenter/SS8H2S/com.ibm.mc.doc/pag_source/tasks/pag_apps_add_itunes.htm)
* [Add a Google Play app to the App
  Catalog](https://www.ibm.com/support/knowledgecenter/SS8H2S/com.ibm.mc.doc/pag_source/tasks/pag_apps_add_google_play.htm)
{#add-android-ibm__ul_xrb_dbm_mcb}

*[\>]: and then