---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Create functions for push actions

# Create functions for each push action {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create mobile function for each function in the selected action category. These
actions perform tasks on your instance based on what the user selects in the
notification.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem MobileFunctions.
2. Click New to create a new function record.
3. Create a new function for one of your push actions.  
   When selecting a function type in the Type field, you must select one of the type supported for actionable push notifications.
   * Action item
   * Navigation
   * URL
   * Chat launcher

   {#actionable-push-notification-3__ul_r2y_pkj_rlb}

   For information on function types, and detailed steps for creating functions, see [Mobile functions](https://servicenow-prod.fluidtopics.net/hxfkLR_viSp6YqBKbnmguw "Configure functions in Mobile App Builder to determine which actions users can perform in the mobile app.").
4. Create additional functions for each push action.  
   For example, if you have selected <kbd class="ph userinput">ack-escalate-ignore-back</kbd> as your push notification category, your notification displays Acknowledge, Escalate and Ignore buttons. You need to create a function to determine the behavior of each of these buttons.

## Result

You have functions to perform actions for each of the buttons that display in your push notification. In the next steps, you will associate these functions to the notification actions so your functions trigger when users tap the buttons.

*[\>]: and then