---
sourceDocument: Australia Mobile Configuration and Navigation
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Mobile Configuration and Navigation

ft:clusterId :

    - mobile

bundleId :

    - mobile

workflow :

    - Development, Data and Analytics


---

# Create a push action

# Create a push action {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create push actions to suit your needs, when the base system actions do not meet your
requirements.

## Before you begin

Role required: admin

## Procedure

1. In the web-based UI, enter <kbd class="ph userinput">sys_sg_push_action.list</kbd> in the filter navigator to open the push action categories list.  
2. In the push action categories list, click New.
3. On the push action form, fill in the fields.  
   {#actionable-push-notification-2-3__table_rpd_3d1_rmb__entry__2}

   | Field | Description |
   |-|-|
   | Label | Label for the push action. This is the text your users will see in the notification for this action. |
   | Application | The scoped application for this record. This field automatically populates. |
   | Name | Name of the push action |
   | Foreground | When enabled, the app will open when your users select this action. |
   | Response Type | Select Simple or Text response. Actions using Text response prompt your users to enter text before completing the action. |
   | Placeholder Text | Text displays as a placeholder text to your users when they initiate the actionable push. |
   [Table 1. Push action fields]

   {#actionable-push-notification-2-3__table_rpd_3d1_rmb}
4. Click Save.
{#actionable-push-notification-2-3__steps_t4d_bd1_rmb}