---
sourceDocument: Mobile App Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile-release-notes

 Release :

    - mobile

ft:locale :

    - en-US

ft:publication_title :

    - Mobile App Release Notes

ft:clusterId :

    - rnmo

bundleId :

    - rnmo


---

# Mobile Onboarding iOS v9.0

# Mobile Onboarding iOS v9.0 {#ariaid-title1}

Release version: Mobile  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The iOS v9.0.0 release provides fixes for the application.

## Download the latest Mobile Onboarding version {#onboarding-ios-v9-0__section_xhz_pms_nsb}

To download the latest release, visit the [Apple App Store](https://apps.apple.com/us/app/servicenow-onboarding/id1472486882). Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial
post-download screen or the instance list screen.

## Fixed in this release {#onboarding-ios-v9-0__section_qbw_2jr_2jb}

{#onboarding-ios-v9-0__table_rbw_2jr_2jb__entry__3}

| Problem | Short description | Description |
|-|-|-|
| Mobile PRB1362676 | "Resolved" and "Confirmed" fields are not shown in the detailed screen when the values are empty |   |
| Mobile PRB1357700 | Adding work notes in Activity Stream is not working | "Work note was successfully added" is displayed, but the work note is not added |
| Mobile PRB1364126 | All items perform the action of the first item | When selecting any item from the events list, it always performs the action of the first item. |
| Mobile PRB1357197 | Classic Mobile UI is displayed the second time a user logs in using SSO and QR code |   |
[ ]

{#onboarding-ios-v9-0__table_rbw_2jr_2jb}