---
sourceDocument: Mobile App Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile-release-notes

 Release :

    - mobile

ft:locale :

    - en-US

ft:publication_title :

    - Mobile App Release Notes

ft:clusterId :

    - rnmo

bundleId :

    - rnmo


---

# Mobile Onboarding for iOS v15.0.0

# Mobile Onboarding for iOS v15.0.0 {#ariaid-title1}

Release version: Mobile  
Updated October 6, 2022  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The iOS v15.0.0 release provides fixes for the application.

## Download the latest mobile app version {#onboarding-ios-v15-0-0__s4y_b1n_q5b}

To download the latest release, visit the [Apple App Store](https://apps.apple.com/us/app/servicenow-onboarding/id1472486882). Users can launch a demo to try the Mobile Onboarding app. You can use a demo account from the initial
post-download screen or the instance list screen.

## Fixed in this release {#onboarding-ios-v15-0-0__vwc_c1n_q5b}

{#onboarding-ios-v15-0-0__AllOtherFixes__entry__4}

| Problem | Short description | Description | Steps to reproduce |
|-|-|-|-|
| Mobile iOS (non-classic) PRB1599956 | Fatal Exception: NSInternalConsistencyException and completion handler not called |   |   |
| Mobile iOS (non-classic) PRB1597559 | VoiceOver does not announce that a page is loading |   |   |
| Mobile iOS (non-classic) PRB1596366 | Mobile VA chat request returns 401 error when the authorizeByCookieFirst is set to true |   |   |
| Mobile iOS (non-classic) PRB1595736 | UI rules are not applied on the Form screen of the global mobile results |   | 1. Create a Mobile UI Rule where the Incident Priority is highlighted in yellow, if priority is 3. 2. Open an incident record where priority is 3 and confirm that the priority is highlighted. 3. Search for the same incident record in the Global Search. 4. Open the incident record. {#onboarding-ios-v15-0-0__ol_wjl_jgk_w5b} Expected result: The priority is highlighted. Actual result: The priority is not highlighted. |
| Mobile iOS (non-classic) PRB1594204 | My Requests Stage Status Timeline text does not display properly when the font size is increased to the Large Font setting |   |   |
| Mobile iOS (non-classic) PRB1592476 | When doing a search while impersonating a user, the top search results are obstructed by the impersonation banner | This affects iOS Mobile in Mobile Agent app. | 1. Go to Agent Mobile app (IOS mobile). 2. Impersonate a user. 3. In the search field at the top, search for any text. 4. The first search results will overlap with the impersonation banner. {#onboarding-ios-v15-0-0__ol_vky_tgk_w5b} |
| Mobile iOS (non-classic) PRB1566950 | Accessibility issues with VoiceOver on native iOS screens |   |   |
| Mobile iOS (non-classic) PRB1599903 | Push execution in the NotificationListScreen is unnecessarily delayed by the analytics API call |   |   |
| Mobile iOS (non-classic) PRB1606689 | Custom deep link URL is not opening from the NOW mobile app on iOS (webview) |   | 1. Install the RouteMatic application from the app store. 2. Configure the web page containing a hyperlink with rmapp://employee. 3. Click on the link from the app. {#onboarding-ios-v15-0-0__ol_fkt_cdm_bvb} Expected behavior: The app should redirect to the RouteMatic application. Actual behavior: App remains idle. |
[ ]

{#onboarding-ios-v15-0-0__AllOtherFixes}

This version also includes other minor bug fixes and performance improvements.