---
sourceDocument: Mobile App Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile-release-notes

 Release :

    - mobile

ft:locale :

    - en-US

ft:publication_title :

    - Mobile App Release Notes

ft:clusterId :

    - rnmo

bundleId :

    - rnmo


---

# Mobile Onboarding for Android v14.0.0

# Mobile Onboarding for Android v14.0.0 {#ariaid-title1}

Release version: Mobile  
Updated April 7, 2022  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Android v14.0.0 release provides fixes for the
application.

## Download the latest mobile app version {#onboarding-android-v14-0-0__zbf_2kl_zsb}

To download the latest release, visit the [Google Play store](https://play.google.com/store/apps/details?id=com.servicenow.onboarding). Users can launch a demo to try
the Mobile Onboarding app. You can use a demo account from the initial
post-download screen or the instance list screen.

## Fixed in this release {#onboarding-android-v14-0-0__i1k_2kl_zsb}

{#onboarding-android-v14-0-0__AllOtherFixes__entry__4}

| Problem | Short description | Description | Steps to reproduce |
|-|-|-|-|
| Mobile Android (non-classic) PRB1543317 | The ServiceNow Now Mobile app prevents camera usage from internal apps | Users are never prompted for camera permissions, nor is the permission forwarded to the web view, which allows the camera to be opened. | 1. Log in to the instance. 2. Select the 'Services' applet. 3. Select the 'Reservations' application. 4. Click the QR code scanner icon. {#onboarding-android-v14-0-0__ol_hcd_hhl_zsb} The QR code scanner cannot access the camera. |
| Mobile Android (non-classic) PRB1560448 | Images for categories and catalog items no longer display in the launcher screen or list screens after upgrading |   |   |
| Mobile Android (non-classic) PRB1555645 | Mobile web screen behaving incorrectly | Users observe that on the Now Mobile app for Android, the mobile web screen disappears when the app returns from the background. |   |
[ ]

{#onboarding-android-v14-0-0__AllOtherFixes}

This version also includes other minor bug fixes and performance improvements.