---
sourceDocument: Mobile App Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile-release-notes

 Release :

    - mobile

ft:locale :

    - en-US

ft:publication_title :

    - Mobile App Release Notes

ft:clusterId :

    - rnmo

bundleId :

    - rnmo


---

# Now Mobile - Intune for iOS v20.5.0

# Now Mobile - Intune
for iOS v20.5.0 {#ariaid-title1}

Release version: Mobile  
Updated November 6, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The iOS v20.5.0 release provides fixes for the application.

## Download the latest mobile app version {#nowmobile-intune-ios-v20-5-0__szp_lzn_1tb}

To download the latest release, visit the [Apple App Store](https://apps.apple.com/us/app/servicenow-agent/id1446951408). Users can launch a demo to try the Mobile Agent. You can use a demo account from the initial post-download
screen or the instance list screen.

## Fixed in this release {#nowmobile-intune-ios-v20-5-0__xnx_lzn_1tb}

{#nowmobile-intune-ios-v20-5-0__AllOtherFixes__entry__4}

| Problem | Short description | Description | Steps to reproduce |
|-|-|-|-|
| Mobile iOS PRB1938771 | The Data Visualization Single score on the Mobile app shows 'Content couldn't be displayed' after iOS 26 upgrade | The user observes this error on a Now Mobile app base instance after upgrading to iOS 26. |   |
| Mobile iOS PRB1936392 | The user is unable to use push actions due to an APIError (NowAPIError - 6). | The user observes a 'Agent.NowAPIError Error 6' message when accepting WOT on the Field Service Management (FSM) Mobile app from a push action notification. | 1. Impersonate an FSM Agent on the iOS Agent Mobile App. 2. On desktop, assign a Pending Dispatch Work Order Task to an agent. 3. When the assignment push notification arrives on mobile, long-select the Push notification and select Accept. {#nowmobile-intune-ios-v20-5-0__ol_tl1_j5q_2hc} Notice that an error is displayed: 'Agent.NowAPIError error 6'. |
| Mobile iOS PRB1943946 | The ServerCallBridge execute function causers a crash when non-JSON serializable values are present in the payload | The Now Mobile App crashes when enabling the Mobile UI Rule script that calls the script include. | Navigate to Reserve a Workspace (on quick links)HQ WorkstationBrowse allSelect a Date. Observe that the app crashes as soon as the user selects a date. |
| Mobile iOS PRB1938562 | Opening an external link via an actionable push notification doesn't work | When the user selects the notification, the app opens but no redirect occurs. |   |
[ ]

{#nowmobile-intune-ios-v20-5-0__AllOtherFixes}

This version also includes other minor bug fixes and performance improvements.

*[\>]: and then