---
sourceDocument: Mobile App Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile-release-notes

 Release :

    - mobile

ft:locale :

    - en-US

ft:publication_title :

    - Mobile App Release Notes

ft:clusterId :

    - rnmo

bundleId :

    - rnmo


---

# Mobile Classic Android v4.4

# Mobile Classic
Android v4.4 {#ariaid-title1}

Release version: Mobile  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Mobile Classic
Android v4.4 release provides problem
fixes.

## Download the latest Mobile Classic version {#classic-android-v4-4__section_jyq_wvr_nsb}

To download the latest release, visit the [Google Play store](https://play.google.com/store/apps/details?id=com.servicenow.servicenow&hl=en).  
Important:  
There are several new ServiceNow mobile apps, including Mobile Agent, Now Mobile, Mobile Onboarding, and Now Support. Check out these new apps for the latest features and capabilities.

## Fixed in this release {#classic-android-v4-4__section_u52_kww_jz}

{#classic-android-v4-4__tbl_AllFixes__entry__3}

| Problem | Short description | Description |
|-|-|-|
| Mobile PRB1324484 | Users with the ServiceNow Classic mobile Android app with SSO are unable to log in | This issue affects the Mobile Classic Android mobile app when connected to an instance with a SSO configuration, the application is terminated, and the user waits for both the session and refresh tokens to expire. When the user relaunches the application and attempts to log in, they are presented with the ServiceNow instance logout screen, and the users are unable to continue. |
[ ]

{#classic-android-v4-4__tbl_AllFixes}