---
sourceDocument: Mobile App Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile-release-notes

 Release :

    - mobile

ft:locale :

    - en-US

ft:publication_title :

    - Mobile App Release Notes

ft:clusterId :

    - rnmo

bundleId :

    - rnmo


---

# Mobile Classic Android v4.3

# Mobile Classic
Android v4.3 {#ariaid-title1}

Release version: Mobile  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Mobile Classic
Android v4.3 release provides problem
fixes.

## Download the latest Mobile Classic version {#classic-android-v4-3__section_jyq_wvr_nsb}

To download the latest release, visit the [Google Play store](https://play.google.com/store/apps/details?id=com.servicenow.servicenow&hl=en).  
Important:  
There are several new ServiceNow mobile apps, including Mobile Agent, Now Mobile, Mobile Onboarding, and Now Support. Check out these new apps for the latest features and capabilities.

## Fixed in this release {#classic-android-v4-3__section_u52_kww_jz}

{#classic-android-v4-3__tbl_AllFixes__entry__3}

| Problem | Short description | Description |
|-|-|-|
| Mobile PRB1320664 | Rename the existing Android mobile application to 'ServiceNow Classic' |   |
| Mobile PRB1315441 | When accessing the Chat Queue through the Android mobile app, the attachment option does not work consistently | On Android phones, the 'Take photo' option underneath the attachment icon does not appear. Also, the behavior of the attachment icon can be inconsistent and it does not work every time. |
[ ]

{#classic-android-v4-3__tbl_AllFixes}