---
sourceDocument: Mobile App Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile-release-notes

 Release :

    - mobile

ft:locale :

    - en-US

ft:publication_title :

    - Mobile App Release Notes

ft:clusterId :

    - rnmo

bundleId :

    - rnmo


---

# Mobile Agent - Intune for Android v21.1.0

# Mobile Agent - Intune
for Android v21.1.0 {#ariaid-title1}

Release version: Mobile  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Android v21.1.0 release provides fixes for the application.

## Download the latest mobile app version {#agent-intune-android-v21-1-0__szp_lzn_1tb}

To download the latest release, visit the [Google Play store](https://play.google.com/store/apps/details?id=com.servicenow.fulfiller). Users can launch a demo to try
the ServiceNow Agent app. You can use a demo
account from the initial post-download screen or the instance list screen.

## Fixed in this release {#agent-intune-android-v21-1-0__xnx_lzn_1tb}

{#agent-intune-android-v21-1-0__AllOtherFixes__entry__4}

| Problem | Short description | Description | Steps to reproduce |
|-|-|-|-|
| Android Mobile PRB1988016 | App crashes when the assignment property type is null |   |   |
| Android Mobile PRB1977070 | The Portal page keeps reloading in the Now mobile app |   |   |
| Android Mobile PRB1975175 | Barcode scan camera/externalscan toggle state is reset if the app is force-closed or the userClient is refreshed |   | 1. Set up mobile property on instance externalScanEnabled = true. 2. In the app, tap Inventory then + then Single or Group or Multi-scan. 3. Toggle Use camera to on. 4. Select Back and navigate back into the single scan. Observe that the state of the toggle is preserved. 5. Select Back to navigate to the home tab and pull to refresh. 6. Navigate back to single scan. {#agent-intune-android-v21-1-0__ol_z1c_lhk_43c} Expected behavior: The toggle state should have retained and been on. Actual behavior: The toggle state is reset. |
| Android Mobile PRB1981160 | True/false text is shown incorrectly when Japanese translation is enabled | Text displays incorrectly as 1 or 0 instead of 'True' or 'False' | 1. On the Agent app, Navigate to MoreSettingsPreferencesLanguage. 2. Set Preferred language to Japanese. 3. Navigate to 'My work', open a WOT detail screen and look for the boolean field. {#agent-intune-android-v21-1-0__ol_p25_vhk_43c} Expected behavior: True or False text. Actual behavior: The text displays as 1 or 0. |
| Android Mobile PRB1979888 | Tabs don't load properly on a Utah instance | Only default tabs load when all configured tabs should load. |   |
[ ]

{#agent-intune-android-v21-1-0__AllOtherFixes}

This version also includes other minor bug fixes and performance improvements.

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