---
sourceDocument: Mobile App Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile-release-notes

 Release :

    - mobile

ft:locale :

    - en-US

ft:publication_title :

    - Mobile App Release Notes

ft:clusterId :

    - rnmo

bundleId :

    - rnmo


---

# Mobile Agent - BlackBerry for iOS v20.3.1

# Mobile Agent - BlackBerry
for iOS v20.3.1 {#ariaid-title1}

Release version: Mobile  
Updated September 10, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The iOS v20.3.1 release provides fixes for the application.

## Download the latest mobile app version {#agent-blackberry-ios-v20-3-1__szp_lzn_1tb}

To download the latest release, visit the [Apple App Store](https://apps.apple.com/us/app/servicenow-agent/id1446951408). Users can launch a demo to try the Mobile Agent. You can use a demo account from the initial post-download
screen or the instance list screen.

## Fixed in this release {#agent-blackberry-ios-v20-3-1__xnx_lzn_1tb}

{#agent-blackberry-ios-v20-3-1__AllOtherFixes__entry__4}

| Problem | Short description | Description | Steps to reproduce |
|-|-|-|-|
| Mobile iOS PRB1934663 | IntuneMAMConfigurator doesn't execute on a build step | Intune 20.3.0 build is missing some Queried URL Schemes that are injected by IntuneMAMConfigurator during a build step. This can affect certain app protection policies. | 1. Log in to Company Portal.Notice that portal prompts the user to install Microsoft Edge browser. 2. Install Edge from the pop-up. 3. Launch the Now Mobile Intune app. 4. Accept the prompt asking to launch from Edge. 5. Sign in with Microsoft credentials. {#agent-blackberry-ios-v20-3-1__ol_ith_3pn_pgc} Observe an error pop-up message. |
[ ]

{#agent-blackberry-ios-v20-3-1__AllOtherFixes}

This version also includes other minor bug fixes and performance improvements.