---
sourceDocument: Mobile App Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile-release-notes

 Release :

    - mobile

ft:locale :

    - en-US

ft:publication_title :

    - Mobile App Release Notes

ft:clusterId :

    - rnmo

bundleId :

    - rnmo


---

# Mobile Agent - BlackBerry app version history

# Mobile Agent - BlackBerry app version history {#ariaid-title1}

Release version: Mobile  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read  
The version history release notes contain details on what's fixed in each version.
ServiceNow Mobile Agent for BlackBerry is designed to work specifically with BlackBerry Dynamics Secure Mobility Platform enterprise environments. BlackBerry certification is in progress.  
Tip:  
The mobile version history release notes contain summaries of fixes in each mobile version. For more detailed information about new, changed, and removed features, refer to the [mobile release notes](https://www.servicenow.com/docs/access?context=mobile-rn) for each ServiceNow family release. To read the product documentation for the ServiceNow mobile apps and mobile platform, navigate to the [ServiceNow
Product Documentation site](https://docs.servicenow.com). Under the Explore products section, select Mobile configuration and navigation.

## iOS versions {#agent-blackberry-available-versions__section_rgq_pvn_nbb}

To download the latest release, visit the [Apple App Store](https://apps.apple.com/us/app/servicenow-agent-blackberry/id1498812474). Users can launch a demo to try the
Mobile Agent - BlackBerry app. You can use a demo account from the
initial post-download screen or the instance list screen.  
{#agent-blackberry-available-versions__iOSVersions__entry__4}

| Release version | Release type | Released in | Availability |
|-|-|-|-|
| [Mobile Agent - BlackBerry for iOS v22.1.0](https://servicenow-prod.fluidtopics.net/FCsFXlbp~7SmkarTtWCK6Q "The iOS v22.1.0 release provides fixes for the application.") | Version | September 2026 | Available |
| [Mobile Agent - BlackBerry for iOS v22.0.1](https://servicenow-prod.fluidtopics.net/9NYvaEedM~dtinazzzLUNw "The iOS v22.0.1 release provides fixes for the application.") | Hotfix | August 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v22.0.0](https://servicenow-prod.fluidtopics.net/M6r~Px6irpSK62WgQZlrCg "The iOS v22.0.0 release provides fixes for the application.") | Version | August 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v21.5.2](https://servicenow-prod.fluidtopics.net/8PZo40eS4gahwokLNY_QUw "The iOS v21.5.2 release provides fixes for the application.") | Hotfix | July 2027 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v21.5.1](https://servicenow-prod.fluidtopics.net/~OEwvya263FWIvuJY8FOQA "The iOS v21.5.1 release provides fixes for the application.") | Hotfix | July 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v21.5.0](https://servicenow-prod.fluidtopics.net/w7jPnb0M7AnE1Tr_grvFHw "The iOS v21.5.0 release provides fixes for the application.") | Version | July 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v21.4.0](https://servicenow-prod.fluidtopics.net/5wuigVp5j~SUQk_QOlScJA "The iOS v21.4.0 release provides fixes for the application.") | Version | June 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v21.3.1](https://servicenow-prod.fluidtopics.net/YFA7byVGJtYkMml69LgMAw "The iOS v21.3.1 release provides fixes for the application.") | Hotfix | May 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v21.3.0](https://servicenow-prod.fluidtopics.net/0XIGdZPI1j8TfLBX9wFyEg "The iOS v21.3.0 release provides fixes for the application.") | Version | May 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v21.2.0](https://servicenow-prod.fluidtopics.net/4eZz7ddbzDuyk8J96VkRgw "The iOS v21.2.0 release provides fixes for the application.") | Version | April 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v21.1.0](https://servicenow-prod.fluidtopics.net/blJ5iSk9WSbGCvAwN3g0Ow "The iOS v21.1.0 release provides fixes for the application.") | Version | March 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v21.0.2](https://servicenow-prod.fluidtopics.net/Yva6eAv4MCsF3QAYP1ADMw "The iOS v21.0.2 release provides fixes for the application.") | Hotfix | March 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v21.0.1](https://servicenow-prod.fluidtopics.net/LKz3DL1~R~8WFFUnLmmXNw "The iOS v21.0.1 release provides fixes for the application.") | Hotfix | February 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v21.0.0](https://servicenow-prod.fluidtopics.net/nncVYfKYivqx9WymgHFKDw "The iOS v21.0.0 release provides fixes for the application.") | Version | February 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v20.7.0](https://servicenow-prod.fluidtopics.net/XYyXl8e_AHWVB8RKgULYqg "The iOS v20.7.0 release provides fixes for the application.") | Version | January 2026 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v20.6.0](https://servicenow-prod.fluidtopics.net/m2OBxY5NVHuqbWvjOyXKkw "The iOS v20.6.0 release provides fixes for the application.") | Version | December 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v20.5.0](https://servicenow-prod.fluidtopics.net/toOBHc27PqJxokgbQ43eAA "The iOS v20.5.0 release provides fixes for the application.") | Version | November 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v20.4.0](https://servicenow-prod.fluidtopics.net/fQ8x4byAmrdJJMpktTbU6g "The iOS v20.4.0 release provides fixes for the application.") | Version | October 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v20.3.1](https://servicenow-prod.fluidtopics.net/TIvYB5kIO0hUk~ib1dfX8w "The iOS v20.3.1 release provides fixes for the application.") | Version | September 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v20.3.0](https://servicenow-prod.fluidtopics.net/IP9NwRn3wxmw6nSHARSCdA "The iOS v20.3.0 release provides fixes for the application.") | Version | September 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v20.2.0](https://servicenow-prod.fluidtopics.net/ksD5x9ccvZfR8c_zRnhvAw "The iOS v20.2.0 release provides fixes for the application.") | Version | August 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v20.1.1](https://servicenow-prod.fluidtopics.net/q3IO0Z8vnNhTcg~gpkAzWQ "The iOS v20.1.1 release provides fixes for the application.") | Version | July 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v20.1.0](https://servicenow-prod.fluidtopics.net/FAAlWSDvNBObjY0PVzrSbQ "The iOS v20.1.0 release provides fixes for the application.") | Version | July 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v20.0.0](https://servicenow-prod.fluidtopics.net/5iGKqLZlj0qJ3kKTIbii3w "The iOS v20.0.0 release provides fixes for the application.") | Version | June 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v19.5.0](https://servicenow-prod.fluidtopics.net/QBUgCraCq4o8Du8QtZZQ~g "The iOS v19.5.0 release provides fixes for the application.") | Version | May 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v19.4.0](https://servicenow-prod.fluidtopics.net/G8OfVAfAd5nSLJdJCoTCLw "The iOS v19.4.0 release provides fixes for the application.") | Version | April 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v19.3.1](https://servicenow-prod.fluidtopics.net/rri7rVf3mTNF2eN1ZghUvg "The iOS v19.3.1 release provides fixes for the application.") | Hotfix | March 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v19.2.0](https://servicenow-prod.fluidtopics.net/JPtwl4g0n91vcKRima2sDA "The iOS v19.2.0 release provides fixes for the application.") | Version | February 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v19.1.0](https://servicenow-prod.fluidtopics.net/dHLZOYqsbjJBSU7jjeylfQ "The iOS v19.1.0 release provides fixes for the application.") | Version | January 2025 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v19.0.0](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1710604) | Version | December 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v18.4.0](https://servicenow-prod.fluidtopics.net/iFk30Ad4md7itekf5iGjfA "The iOS v18.4.0 release provides fixes for the application.") | Version | November 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v18.3.0](https://servicenow-prod.fluidtopics.net/Ow4p7W_S24t7f9NR322RnQ "The iOS v18.3.0 release provides fixes for the application.") | Version | October 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v18.2.0](https://servicenow-prod.fluidtopics.net/7IqTW10TbCpMiouMDs6sGA "The iOS v18.2.0 release provides fixes for the application.") | Version | September 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v18.1.0](https://servicenow-prod.fluidtopics.net/ypKeTrFYlvOt_2uglxXBRw "The iOS v18.1.0 release provides fixes for the application.") | Version | August 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v18.0.0](https://servicenow-prod.fluidtopics.net/X0gIIma8VGneOgs5sTUXiw "The iOS v18.0.0 release provides fixes for the application.") | Version | July 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v17.6.0](https://servicenow-prod.fluidtopics.net/h7ybOTGnf5_uWsHDNjJVFA "The iOS v17.6.0 release provides fixes for the application.") | Version | June 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v17.5.0](https://servicenow-prod.fluidtopics.net/v_~zuVGNIEaDImyrOajXKg "The iOS v17.5.0 release provides fixes for the application.") | Version | May 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v17.4.0](https://servicenow-prod.fluidtopics.net/gI1H7emiysSxh5yMImeW1g "The iOS v17.4.0 release provides fixes for the application.") | Version | April 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v17.3.0](https://servicenow-prod.fluidtopics.net/JfyJI~CkDvIfGS3BJ31JBQ "The iOS v17.3.0 release provides fixes for the application.") | Version | March 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v17.2.1](https://servicenow-prod.fluidtopics.net/jPyetLX4iCZaVcypSYICOg "The iOS v17.2.1 release provides fixes for the application.") | Hotfix | February 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v17.2.0](https://servicenow-prod.fluidtopics.net/T6ESQXfzndlq14rLG6eRlw "The iOS v17.2.0 release provides fixes for the application.") | Version | February 2024 | Unavailable |
| [Mobile Agent - BlackBerry for iOS v17.1.0](https://servicenow-prod.fluidtopics.net/tTcJNsaZgS_9v9Q4Dj3uAg "The iOS v17.1.0 release provides fixes for the application.") | Version | January 2024 | Unavailable |
[ ]

{#agent-blackberry-available-versions__iOSVersions}

## Android versions {#agent-blackberry-available-versions__section_pyw_w5n_nbb}

To download the latest release, visit the [Google Play store](https://play.google.com/store/apps/details?id=com.servicenow.fulfiller.mam.blackberry). Users can launch a demo to try
the Mobile Agent - BlackBerry app. You can use a demo account from the
initial post-download screen or the instance list screen.  
{#agent-blackberry-available-versions__AndroidVersions__entry__4}

| Release version | Release type | Released in | Availability |
|-|-|-|-|
| [Mobile Agent - BlackBerry for Android v22.1.0](https://servicenow-prod.fluidtopics.net/kmo~Qy21LsYLZilsuoHNig "The Android v22.1.0 release provides fixes for the application.") | Version | September 2026 | Available |
| [Mobile Agent - BlackBerry for Android v22.0.0](https://servicenow-prod.fluidtopics.net/V1Gd514DnJ6HM8mVaOWEOw "The Android v22.0.0 release provides fixes for the application.") | Version | August 2026 | Unavailable |
| [Mobile Agent - BlackBerry for Android v21.5.0](https://servicenow-prod.fluidtopics.net/mn3JCBMkpsEKX0~Nn01N1w "The Android v21.5.0 release provides fixes for the application.") | Version | July 2026 | Unavailable |
| [Mobile Agent - BlackBerry for Android v21.4.0](https://servicenow-prod.fluidtopics.net/OM7GnFyUWoTkiiOMCFnrUA "The Android v21.4.0 release provides fixes for the application.") | Version | June 2026 | Unavailable |
| [Mobile Agent - BlackBerry for Android v21.3.0](https://servicenow-prod.fluidtopics.net/ARrWLfMALHutxAWdiVwbMw "The Android v21.3.0 release provides fixes for the application.") | Version | May 2026 | Unavailable |
| [Mobile Agent - BlackBerry for Android v21.2.0](https://servicenow-prod.fluidtopics.net/JW1ZWwWjHGOgczHRucCtQw "The Android v21.2.0 release provides fixes for the application.") | Version | April 2026 | Unavailable |
| [Mobile Agent - BlackBerry for Android v21.1.1](https://servicenow-prod.fluidtopics.net/6iDe5zTyGzJHVJ2LTlGESg "The Android v21.1.1 release provides fixes for the application.") | Hotfix | March 2026 | Unavailable |
| [Mobile Agent - BlackBerry for Android v21.1.0](https://servicenow-prod.fluidtopics.net/IeWv2GqC2HLPGEEfkLiCNQ "The Android v21.1.0 release provides fixes for the application.") | Version | March 2026 | Unavailable |
| [Mobile Agent - BlackBerry for Android v21.0.2](https://servicenow-prod.fluidtopics.net/~Of6_2xEr6_kaKixtXt1kg "The Android v21.0.2 release provides fixes for the application.") | Hotfix | March 2026 | Unavailable |
| [Mobile Agent - BlackBerry for Android v21.0.1](https://servicenow-prod.fluidtopics.net/qeFPsujOOEttWM9ejviAgQ "The Android v21.0.1 release provides fixes for the application.") | Hotfix | February 2026 | Unavailable |
| [Mobile Agent - BlackBerry for Android v21.0.0](https://servicenow-prod.fluidtopics.net/xyGmk4yzJ3J4FJxwVz1Few "The Android v21.0.0 release provides fixes for the application.") | Version | February 2026 | Unavailable |
| [Mobile Agent - BlackBerry for Android v20.7.0](https://servicenow-prod.fluidtopics.net/vyO1Q70PNj6fgZHVrABr9g "The Android v20.7.0 release provides fixes for the application.") | Version | January 2026 | Unavailable |
| [Mobile Agent - BlackBerry for Android v20.6.0](https://servicenow-prod.fluidtopics.net/S7pTYC3Uy7jW4A0XiuZ6hA "The Android v20.6.0 release provides fixes for the application.") | Version | December 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v20.5.1](https://servicenow-prod.fluidtopics.net/qp6~kE8rMGY3WVhvnh37zg "The Android v20.5.1 release provides fixes for the application.") | Version | November 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v20.5.0](https://servicenow-prod.fluidtopics.net/91mu1D21haouNGUhrDXS5g "The Android v20.5.0 release provides fixes for the application.") | Version | November 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v20.4.0](https://servicenow-prod.fluidtopics.net/PfBAepZscCfEMd584CYR8g "The Android v20.4.0 release provides fixes for the application.") | Version | October 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v20.3.0](https://servicenow-prod.fluidtopics.net/8WtM2D7lZhUmtQCTGfoXXQ "The Android v20.3.0 release provides fixes for the application.") | Version | September 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v20.2.0](https://servicenow-prod.fluidtopics.net/e5ShTcYxieSDt3TcsS0ADQ "The Android v20.2.0 release provides fixes for the application.") | Version | August 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v20.1.0](https://servicenow-prod.fluidtopics.net/27FczzJYE0k5lBAg59VtEg "The Android v20.1.0 release provides fixes for the application.") | Version | July 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v20.0.0](https://servicenow-prod.fluidtopics.net/QBCrYC5ao6dyZf1AB1U15Q "The Android v20.0.0 release provides fixes for the application.") | Version | June 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v19.5.1](https://servicenow-prod.fluidtopics.net/i6xKcBsBqidHnmI7eJhu6g "The Android v19.5.1 release provides fixes for the application.") | Version | May 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v19.5.0](https://servicenow-prod.fluidtopics.net/p1C36VAtxMfiNKJcymivuQ "The Android v19.5.0 release provides fixes for the application.") | Version | May 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v19.4.0](https://servicenow-prod.fluidtopics.net/MvVCQeP1hK_wifcuLhOklQ "The Android v19.4.0 release provides fixes for the application.") | Version | April 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v19.2.0](https://servicenow-prod.fluidtopics.net/eerwPpcp_KFwFuf1xAU3xw "The Android v19.2.0 release provides fixes for the application.") | Version | February 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v19.1.0](https://servicenow-prod.fluidtopics.net/2_nohebFPK2_IWIB6EVaTQ "The Android v19.1.0 release provides fixes for the application.") | Version | January 2025 | Unavailable |
| [Mobile Agent - BlackBerry for Android v19.0.0](https://servicenow-prod.fluidtopics.net/0HFLdvxkrqx~Ws1dV7XgZw "The Android v19.0.0 release provides fixes for the application.") | Version | December 2024 | Unavailable |
| [Mobile Agent - BlackBerry for Android v18.4.0](https://servicenow-prod.fluidtopics.net/LdsNeK8TzLylpmutiJoboQ "The Android v18.4.0 release provides fixes for the application.") | Version | November 2024 | Unavailable |
| [Mobile Agent - BlackBerry for Android v18.3.0](https://servicenow-prod.fluidtopics.net/ZSfMSCvmK~IiYsJuX_RmKw "The Android v18.3.0 release provides fixes for the application.") | Version | October 2024 | Unavailable |
| [Mobile Agent - BlackBerry for Android v18.2.0](https://servicenow-prod.fluidtopics.net/nQrwGLyZGR1tZ2H8q1xrfg "The Android v18.2.0 release provides fixes for the application.") | Version | September 2024 | Unavailable |
| [Mobile Agent - BlackBerry for Android v18.1.0](https://servicenow-prod.fluidtopics.net/fc0um0eGvegm_S9QrYKqPA "The Android v18.1.0 release provides fixes for the application.") | Version | August 2024 | Unavailable |
| [Mobile Agent - BlackBerry for Android v18.0.0](https://servicenow-prod.fluidtopics.net/6rYXdv0r56zYLJSu0XpKUQ "The Android v18.0.0 release provides fixes for the application.") | Version | July 2024 | Unavailable |
| [Mobile Agent - BlackBerry for Android v17.6.0](https://servicenow-prod.fluidtopics.net/SfXyQea1DmqbA3ajeMrR6w "The Android v17.6.0 release provides fixes for the application.") | Version | June 2024 | Unavailable |
| [Mobile Agent - BlackBerry for Android v17.5.0](https://servicenow-prod.fluidtopics.net/IwplpRrjRJl_8OHZcGdeTg "The Android v17.5.0 release provides fixes for the application.") | Version | May 2024 | Unavailable |
| [Mobile Agent - BlackBerry for Android v17.4.0](https://servicenow-prod.fluidtopics.net/IvzWAEbM~x~7tDCK0ok0lQ "The Android v17.4.0 release provides fixes for the application.") | Version | April 2024 | Unavailable |
| [Mobile Agent - BlackBerry for Android v17.3.0](https://servicenow-prod.fluidtopics.net/GOfd_NxdEAU81R~qFL9Mog "The Android v17.3.0 release provides fixes for the application.") | Version | March 2024 | Unavailable |
| [Mobile Agent - BlackBerry for Android v17.2.0](https://servicenow-prod.fluidtopics.net/QasXPqGN4C4LViv77caMOQ "The Android v17.2.0 release provides fixes for the application.") | Version | February 2024 | Unavailable |
| [Mobile Agent - BlackBerry for Android v17.1.0](https://servicenow-prod.fluidtopics.net/xTfktw6xqvs_LLZkG~U6hQ "The Android v17.1.0 release provides fixes for the application.") | Version | January 2024 | Unavailable |
[ ]

{#agent-blackberry-available-versions__AndroidVersions}