---
sourceDocument: Mobile App Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile-release-notes

 Release :

    - mobile

ft:locale :

    - en-US

ft:publication_title :

    - Mobile App Release Notes

ft:clusterId :

    - rnmo

bundleId :

    - rnmo


---

# ServiceNow Agent mobile app version history

# ServiceNow Agent mobile app version history {#ariaid-title1}

Release version: Mobile  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read  
The version history release notes contain details on what's fixed in each version.
Use the ServiceNow Agent mobile app to update records, coordinate with coworkers, track your location, and work without an internet connection --- all from your mobile device.  
Tip:  
The mobile version history release notes contain summaries of fixes in each mobile version. For more detailed information about new, changed, and removed features, refer to the [mobile release notes](https://www.servicenow.com/docs/access?context=mobile-rn) for each ServiceNow family release. To read the product documentation for the ServiceNow mobile apps and mobile platform, navigate to the [ServiceNow
Product Documentation site](https://docs.servicenow.com). Under the Explore products section, select Mobile configuration and navigation.

## iOS versions

To download the latest release, visit the [Apple App Store](https://apps.apple.com/us/app/servicenow-agent/id1446951408). Users can launch a demo to try the Mobile Agent. You can use a demo account from the initial post-download
screen or the instance list screen.  
{#agent-available-versions__table_ccn_kv1_z3b__entry__4}

| Release version | Release type | Released in | Availability |
|-|-|-|-|
| [Mobile Agent for iOS v22.1.0](https://servicenow-prod.fluidtopics.net/~RJigy1s0QSgIQ73QQO3TA "The iOS v22.1.0 release provides fixes for the application.") | Version | September 2026 | Available |
| [Mobile Agent for iOS v22.0.1](https://servicenow-prod.fluidtopics.net/NGP0lPbOyxnp_gno2h7UnA "The iOS v22.0.1 release provides fixes for the application.") | Hotfix | August 2026 | Unavailable |
| [Mobile Agent for iOS v22.0.0](https://servicenow-prod.fluidtopics.net/jHGS00mqw2L5yEQA4FK1zA "The iOS v22.0.0 release provides fixes for the application.") | Version | August 2026 | Unavailable |
| [Mobile Agent for iOS v21.5.2](https://servicenow-prod.fluidtopics.net/jbPoIGRGyq3xeVGMIrUhFg "The iOS v21.5.2 release provides fixes for the application.") | Hotfix | July 2027 | Unavailable |
| [Mobile Agent for iOS v21.5.1](https://servicenow-prod.fluidtopics.net/lYTVOUDdrzVZ~nKGiCpdqQ "The iOS v21.5.1 release provides fixes for the application.") | Hotfix | July 2026 | Unavailable |
| [Mobile Agent for iOS v21.5.0](https://servicenow-prod.fluidtopics.net/7~Tiw16SLloEjDbqD_P~pg "The iOS v21.5.0 release provides fixes for the application.") | Version | July 2026 | Unavailable |
| [Mobile Agent for iOS v21.4.0](https://servicenow-prod.fluidtopics.net/TlmKmlbdMknn1wWAoQ~UAQ "The iOS v21.4.0 release provides fixes for the application.") | Version | June 2026 | Unavailable |
| [Mobile Agent for iOS v21.3.1](https://servicenow-prod.fluidtopics.net/8fkaeC5EAASY4Dm8sIsxLQ "The iOS v21.3.1 release provides fixes for the application.") | Hotfix | May 2026 | Unavailable |
| [Mobile Agent for iOS v21.3.0](https://servicenow-prod.fluidtopics.net/MLh6lKeG4Cm3vOsOUoOxPw "The iOS v21.3.0 release provides fixes for the application.") | Version | May 2026 | Unavailable |
| [Mobile Agent for iOS v21.2.0](https://servicenow-prod.fluidtopics.net/72PWjfBVDH_rNraM4K87Vg "The iOS v21.2.0 release provides fixes for the application.") | Version | April 2026 | Unavailable |
| [Mobile Agent for iOS v21.1.0](https://servicenow-prod.fluidtopics.net/fjRuTwnm99QC_SgJhmKGJw "The iOS v21.1.0 release provides fixes for the application.") | Version | March 2026 | Unavailable |
| [Mobile Agent for iOS v21.0.2](https://servicenow-prod.fluidtopics.net/Y8SqtzO_q105Efx2D4TU3g "The iOS v21.0.2 release provides fixes for the application.") | Hotfix | March 2026 | Unavailable |
| [Mobile Agent for iOS v21.0.1](https://servicenow-prod.fluidtopics.net/XNTAVB3N4EADFL9FbDmqzQ "The iOS v21.0.1 release provides fixes for the application.") | Hotfix | February 2026 | Unavailable |
| [Mobile Agent for iOS v21.0.0](https://servicenow-prod.fluidtopics.net/a~Ckr2Wh9O2LuX3UU1Qfqg "The iOS v21.0.0 release provides fixes for the application.") | Version | February 2026 | Unavailable |
| [Mobile Agent for iOS v20.7.0](https://servicenow-prod.fluidtopics.net/z0IZWVepkPNjaz~dVSIgjQ "The iOS v20.7.0 release provides fixes for the application.") | Version | January 2026 | Unavailable |
| [Mobile Agent for iOS v20.6.0](https://servicenow-prod.fluidtopics.net/r1zQ9viloYfvQ8o0TyTBrA "The iOS v20.6.0 release provides fixes for the application.") | Version | December 2025 | Unavailable |
| [Mobile Agent for iOS v20.5.0](https://servicenow-prod.fluidtopics.net/28LB7ndYLISCLWm6SBUJXg "The iOS v20.5.0 release provides fixes for the application.") | Version | November 2025 | Unavailable |
| [Mobile Agent for iOS v20.4.0](https://servicenow-prod.fluidtopics.net/DnOcvO0QJHMmhhpB~sNumQ "The iOS v20.4.0 release provides fixes for the application.") | Version | October 2024 | Unavailable |
| [Mobile Agent for iOS v20.3.1](https://servicenow-prod.fluidtopics.net/0KxnqPqMe9ARQN6YGZtq4A "The iOS v20.3.1 release provides fixes for the application.") | Version | September 2025 | Unavailable |
| [Mobile Agent for iOS v20.3.0](https://servicenow-prod.fluidtopics.net/wxZH8YaFvFKMunkkr7T3Tw "The iOS v20.3.0 release provides fixes for the application.") | Version | September 2025 | Unavailable |
| [Mobile Agent for iOS v20.2.0](https://servicenow-prod.fluidtopics.net/ZSHu_XCb17iNKSWEotNXIQ "The iOS v20.2.0 release provides fixes for the application.") | Version | August 2025 | Unavailable |
| [Mobile Agent for iOS v20.1.1](https://servicenow-prod.fluidtopics.net/xvmkfkMU21ApGxypUFz_ZQ "The iOS v20.1.1 release provides fixes for the application.") | Version | July 2025 | Unavailable |
| [Mobile Agent for iOS v20.1.0](https://servicenow-prod.fluidtopics.net/pBOhkSa702tohn3oWNWbpw "The iOS v20.1.0 release provides fixes for the application.") | Version | July 2025 | Unavailable |
| [Mobile Agent for iOS v20.0.0](https://servicenow-prod.fluidtopics.net/2kCQdHOdkcn7X9dXbsTptA "The iOS v20.0.0 release provides fixes for the application.") | Version | June 2025 | Unavailable |
| [Mobile Agent for iOS v19.5.0](https://servicenow-prod.fluidtopics.net/bvMNZIJOt5NZMUiqxLusnw "The iOS v19.5.0 release provides fixes for the application.") | Version | May 2025 | Unavailable |
| [Mobile Agent for iOS v19.4.0](https://servicenow-prod.fluidtopics.net/Rm0lwa75TkxvfnTtgYKh8w "The iOS v19.4.0 release provides fixes for the application.") | Version | April 2025 | Unavailable |
| [Mobile Agent for iOS v19.3.1](https://servicenow-prod.fluidtopics.net/sOlKj2~sTCbMehFUhJDCmQ "The iOS v19.3.1 release provides fixes for the application.") | Hotfix | March 2025 | Unavailable |
| [Mobile Agent for iOS v19.2.0](https://servicenow-prod.fluidtopics.net/k7RkgGucnguHJozkMpRqvQ "The iOS v19.2.0 release provides fixes for the application.") | Version | February 2025 | Unavailable |
| [Mobile Agent for iOS v19.1.0](https://servicenow-prod.fluidtopics.net/uBYUEP5c~a9itqSrtCObuA "The iOS v19.1.0 release provides fixes for the application.") | Version | January 2025 | Unavailable |
| [Mobile Agent for iOS v19.0.0](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1710604) | Version | December 2024 | Unavailable |
| [Mobile Agent for iOS v18.4.0](https://servicenow-prod.fluidtopics.net/jfgClVBKFiztQx5BPiZ26g "The iOS v18.4.0 release provides fixes for the application.") | Version | November 2024 | Unavailable |
| [Mobile Agent for iOS v18.3.0](https://servicenow-prod.fluidtopics.net/C273sHabaTR1rztUDCPuSw "The iOS v18.3.0 release provides fixes for the application.") | Version | October 2024 | Unavailable |
| [Mobile Agent for iOS v18.2.0](https://servicenow-prod.fluidtopics.net/MMn4qLrqbbr1hhdIwj6tkA "The iOS v18.2.0 release provides fixes for the application.") | Version | September 2024 | Unavailable |
| [Mobile Agent for iOS v18.1.0](https://servicenow-prod.fluidtopics.net/h2HwikRWPESvw8fJbP0avA "The iOS v18.1.0 release provides fixes for the application.") | Version | August 2024 | Unavailable |
| [Mobile Agent for iOS v18.0.0](https://servicenow-prod.fluidtopics.net/8g5srZ75ShEmq6lsHZTfiA "The iOS v18.0.0 release provides fixes for the application.") | Version | July 2024 | Unavailable |
| [Mobile Agent for iOS v17.6.0](https://servicenow-prod.fluidtopics.net/b8QoBgrdSrx2zQniiBaMYg "The iOS v17.6.0 release provides fixes for the application.") | Version | June 2024 | Unavailable |
| [Mobile Agent for iOS v17.5.0](https://servicenow-prod.fluidtopics.net/XG1iRNhsRE_SxrSX3b3e_A "The iOS v17.5.0 release provides fixes for the application.") | Version | May 2024 | Unavailable |
| [Mobile Agent for iOS v17.4.0](https://servicenow-prod.fluidtopics.net/5rrrlIdj3ymPl0~FO_BWew "The iOS v17.4.0 release provides fixes for the application.") | Version | April 2024 | Unavailable |
| [Mobile Agent for iOS v17.3.0](https://servicenow-prod.fluidtopics.net/vj1dR50RRrWy5JsJ5S8D7w "The iOS v17.3.0 release provides fixes for the application.") | Version | March 2024 | Unavailable |
| [Mobile Agent for iOS v17.2.1](https://servicenow-prod.fluidtopics.net/xHlEka0dONFV9A9MnDf~Zg "The iOS v17.2.1 release provides fixes for the application.") | Hotfix | February 2024 | Unavailable |
| [Mobile Agent for iOS v17.2.0](https://servicenow-prod.fluidtopics.net/ISgNpn~bZK3Wlrhdn5_ENw "The iOS v17.2.0 release provides fixes for the application.") | Version | February 2024 | Unavailable |
| [Mobile Agent for iOS v17.1.0](https://servicenow-prod.fluidtopics.net/noDTVpWixupyLZnUZ5IGzQ "The iOS v17.1.0 release provides fixes for the application.") | Version | January 2024 | Unavailable |
[ ]

{#agent-available-versions__table_ccn_kv1_z3b}

## Android versions

To download the latest release, visit the [Google Play store](https://play.google.com/store/apps/details?id=com.servicenow.fulfiller). Users can launch a demo to try
the ServiceNow Agent app. You can use a demo
account from the initial post-download screen or the instance list screen.  
{#agent-available-versions__table_ecn_kv1_z3b__entry__4}

| Release version | Release type | Released in | Availability |
|-|-|-|-|
| [Mobile Agent for Android v22.1.0](https://servicenow-prod.fluidtopics.net/Kq1TQoUchrDXPaZ14GbvwQ "The Android v22.1.0 release provides fixes for the application.") | Version | September 2026 | Available |
| [Mobile Agent for Android v22.0.0](https://servicenow-prod.fluidtopics.net/sS5AgyuVf1scB_306650Ew "The Android v22.0.0 release provides fixes for the application.") | Version | August 2026 | Unavailable |
| [Mobile Agent for Android v21.5.0](https://servicenow-prod.fluidtopics.net/iMz0~Vme_AzckG1sOxvHkA "The Android v21.5.0 release provides fixes for the application.") | Version | July 2026 | Unavailable |
| [Mobile Agent for Android v21.4.0](https://servicenow-prod.fluidtopics.net/plckFlpHWjsnwAncz1Zu6Q "The Android v21.4.0 release provides fixes for the application.") | Version | June 2026 | Unavailable |
| [Mobile Agent for Android v21.3.0](https://servicenow-prod.fluidtopics.net/rtl2U2GJSxznKIkYZRBtKw "The Android v21.3.0 release provides fixes for the application.") | Version | May 2026 | Unavailable |
| [Mobile Agent for Android v21.2.0](https://servicenow-prod.fluidtopics.net/qNUgv1G26JZs5u_7tQ3KRg "The Android v21.2.0 release provides fixes for the application.") | Version | April 2026 | Unavailable |
| [Mobile Agent for Android v21.1.1](https://servicenow-prod.fluidtopics.net/ySBeIzYrzk2aQObujDkuOg "The Android v21.1.1 release provides fixes for the application.") | Hotfix | March 2026 | Unavailable |
| [Mobile Agent for Android v21.1.0](https://servicenow-prod.fluidtopics.net/1JK85G8QDX6vqlpTXdOLFg "The Android v21.1.0 release provides fixes for the application.") | Version | March 2026 | Unavailable |
| [Mobile Agent for Android v21.0.2](https://servicenow-prod.fluidtopics.net/Ta72vwQvtdNWiQU~wqjurw "The Android v21.0.2 release provides fixes for the application.") | Hotfix | March 2026 | Unavailable |
| [Mobile Agent for Android v21.0.1](https://servicenow-prod.fluidtopics.net/IEE9k7COWowSXzcGNgUC2Q "The Android v21.0.1 release provides fixes for the application.") | Hotfix | February 2026 | Unavailable |
| [Mobile Agent for Android v21.0.0](https://servicenow-prod.fluidtopics.net/IGYs2kJHkODtex3IC7tCjw "The Android v21.0.0 release provides fixes for the application.") | Version | February 2026 | Unavailable |
| [Mobile Agent for Android v20.7.0](https://servicenow-prod.fluidtopics.net/g0H5hvo_hMgGDJmINpdLIQ "The Android v20.7.0 release provides fixes for the application.") | Version | January 2026 | Unavailable |
| [Mobile Agent for Android v20.6.0](https://servicenow-prod.fluidtopics.net/ABlA9AFcuNCEX0YI4S6S3g "The Android v20.6.0 release provides fixes for the application.") | Version | December 2025 | Unavailable |
| [Mobile Agent for Android v20.5.1](https://servicenow-prod.fluidtopics.net/P9j3UC1PWGZeZlxUpb9cuw "The Android v20.5.1 release provides fixes for the application.") | Version | November 2025 | Unavailable |
| [Mobile Agent for Android v20.5.0](https://servicenow-prod.fluidtopics.net/YqcbMXGqXeggkt584ZASHA "The Android v20.5.0 release provides fixes for the application.") | Version | November 2025 | Unavailable |
| [Mobile Agent for Android v20.4.0](https://servicenow-prod.fluidtopics.net/aeNfsKWNCPOrKof1jIQykw "The Android v20.4.0 release provides fixes for the application.") | Version | October 2025 | Unavailable |
| [Mobile Agent for Android v20.3.0](https://servicenow-prod.fluidtopics.net/IQluLSbUw4fgWz7T92UZ2A "The Android v20.3.0 release provides fixes for the application.") | Version | September 2025 | Unavailable |
| [Mobile Agent for Android v20.2.0](https://servicenow-prod.fluidtopics.net/AGrzlt5hoolmLA~O2fK_JA "The Android v20.2.0 release provides fixes for the application.") | Version | August 2025 | Unavailable |
| [Mobile Agent for Android v20.1.0](https://servicenow-prod.fluidtopics.net/u6C72w_gbneQoLEOnHUpSA "The Android v20.1.0 release provides fixes for the application.") | Version | July 2025 | Unavailable |
| [Mobile Agent for Android v20.0.0](https://servicenow-prod.fluidtopics.net/AqA68gy71iWe90VSuBXFGw "The Android v20.0.0 release provides fixes for the application.") | Version | June 2025 | Unavailable |
| [Mobile Agent for Android v19.5.1](https://servicenow-prod.fluidtopics.net/nDctHDd9kTYX0G1Vv06ytA "The Android v19.5.1 release provides fixes for the application.") | Version | May 2025 | Unavailable |
| [Mobile Agent for Android v19.5.0](https://servicenow-prod.fluidtopics.net/pdYHrPquoMxbuvhMDnF_Iw "The Android v19.5.0 release provides fixes for the application.") | Version | May 2025 | Unavailable |
| [Mobile Agent for Android v19.4.0](https://servicenow-prod.fluidtopics.net/U1QMLI1epuaOVHYGeXYMHA "The Android v19.4.0 release provides fixes for the application.") | Version | April 2025 | Unavailable |
| [Mobile Agent for Android v19.2.0](https://servicenow-prod.fluidtopics.net/NBpTFoW5pbeEfA94skq2IA "The Android v19.2.0 release provides fixes for the application.") | Version | February 2025 | Unavailable |
| [Mobile Agent for Android v19.1.0](https://servicenow-prod.fluidtopics.net/~ND~7_IhDjBesjsGDV3CMQ "The Android v19.1.0 release provides fixes for the application.") | Version | January 2025 | Unavailable |
| [Mobile Agent for Android v19.0.0](https://servicenow-prod.fluidtopics.net/YSFIPOTuLCIu3jhEGy1y~w "The Android v19.0.0 release provides fixes for the application.") | Version | December 2024 | Unavailable |
| [Mobile Agent for Android v18.4.0](https://servicenow-prod.fluidtopics.net/atX2s~zsuWC7Xgu~1dxG6w "The Android v18.4.0 release provides fixes for the application.") | Version | November 2024 | Unavailable |
| [Mobile Agent for Android v18.3.0](https://servicenow-prod.fluidtopics.net/c3qDS53qk~MWmGh0AHleJA "The Android v18.3.0 release provides fixes for the application.") | Version | October 2024 | Unavailable |
| [Mobile Agent for Android v18.2.0](https://servicenow-prod.fluidtopics.net/neNr5BNvTZhjUXZwY9NlDQ "The Android v18.2.0 release provides fixes for the application.") | Version | September 2024 | Unavailable |
| [Mobile Agent for Android v18.1.0](https://servicenow-prod.fluidtopics.net/RSYVK~LMucaxiQOJumzRmQ "The Android v18.1.0 release provides fixes for the application.") | Version | August 2024 | Unavailable |
| [Mobile Agent for Android v18.0.0](https://servicenow-prod.fluidtopics.net/w2nll~92fjUdek6FU2_Qag "The Android v18.0.0 release provides fixes for the application.") | Version | July 2024 | Unavailable |
| [Mobile Agent for Android v17.6.0](https://servicenow-prod.fluidtopics.net/XpABYv3B8sYDqQwvgJmJnA "The Android v17.6.0 release provides fixes for the application.") | Version | June 2024 | Unavailable |
| [Mobile Agent for Android v17.5.0](https://servicenow-prod.fluidtopics.net/i3yLMI3Q20iCrsdStk4Y7Q "The Android v17.5.0 release provides fixes for the application.") | Version | May 2024 | Unavailable |
| [Mobile Agent for Android v17.4.0](https://servicenow-prod.fluidtopics.net/pTivkLf2Ips3JJXrmWT~xg "The Android v17.4.0 release provides fixes for the application.") | Version | April 2024 | Unavailable |
| [Mobile Agent for Android v17.3.0](https://servicenow-prod.fluidtopics.net/NcgiAL_rjpatUmG26~1Nwg "The Android v17.3.0 release provides fixes for the application.") | Version | March 2024 | Unavailable |
| [Mobile Agent for Android v17.2.0](https://servicenow-prod.fluidtopics.net/GnNcrU6tPrIYcM2lwauTAg "The Android v17.2.0 release provides fixes for the application.") | Version | February 2024 | Unavailable |
| [Mobile Agent for Android v17.1.0](https://servicenow-prod.fluidtopics.net/thePPBAO_gQCLFHTgQIK3w "The Android v17.1.0 release provides fixes for the application.") | Version | January 2024 | Unavailable |
[ ]

{#agent-available-versions__table_ecn_kv1_z3b}