---
sourceDocument: Mobile App Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/mobile-release-notes

 Release :

    - mobile

ft:locale :

    - en-US

ft:publication_title :

    - Mobile App Release Notes

ft:clusterId :

    - rnmo

bundleId :

    - rnmo


---

# Mobile Agent for Android v20.6.0

# Mobile Agent
for Android v20.6.0 {#ariaid-title1}

Release version: Mobile  
Updated December 9, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Android v20.6.0 release provides fixes for the application.

## Download the latest mobile app version {#agent-android-v20-6-0__szp_lzn_1tb}

To download the latest release, visit the [Google Play store](https://play.google.com/store/apps/details?id=com.servicenow.fulfiller). Users can launch a demo to try
the ServiceNow Agent app. You can use a demo
account from the initial post-download screen or the instance list screen.

## Fixed in this release {#agent-android-v20-6-0__xnx_lzn_1tb}

{#agent-android-v20-6-0__AllOtherFixes__entry__4}

| Problem | Short description | Description | Steps to reproduce |
|-|-|-|-|
| Android Mobile PRB1952335 | Attachments uploaded in offline mode are not visible once back online | Attachments uploaded in offline mode are not visible once back online. | 1. Make sure the offline functionality is enabled on the instance. 2. Navigate to Offline mode. 3. Open a record with activity. 4. Attach an image via Camera. 5. Set the app to 'Online'. {#agent-android-v20-6-0__ol_zkt_1dl_mhc} Observe that the attached images are not visible. |
| Android Mobile PRB1956837 | Input form multi-choice screen pickers act erratically when scrolling | Items are deselected. | 1. On My Work, open the quick action Open Test Multi Select. 2. Select See All. 3. Select the first few, scroll down to the bottom, and scroll back up again. {#agent-android-v20-6-0__ol_hhq_gdl_mhc} Expected behavior: Selected items should not get un- or re-selected when scrolling. Actual behavior: First item(s) deselected. |
| Android Mobile PRB1956877 | A record created offline isn't updated immediately when opened directly from an item section | Items are not visible in the activity stream. | 1. Navigate to Offline modeCreate a record with activity stream, such as an incidental that will appear in the related item section of a record. 2. Tap to open the record directly rather than through the See All redirection. 3. Add a comment or attachment to the activity stream. {#agent-android-v20-6-0__ol_lyg_ndl_mhc} Expected behavior: The item should be visible in the activity stream after adding it. Actual behavior: The item is not visible in the activity stream, and the user must navigate out and back in to see it. |
| Android Mobile PRB1956146 | Add offline declarative support for adding attachment inputs to activity streams |   |   |
| Android Mobile PRB1954422 |   |   |   |
| Android Mobile PRB1952072 |   |   |   |
| Android Mobile PRB1952846 |   |   |   |
[ ]

{#agent-android-v20-6-0__AllOtherFixes}

This version also includes other minor bug fixes and performance improvements.

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