---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Recall campaign tables

# Recall campaign tables {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Recall campaign tables list the tables added or modified to support recall campaign management in Manufacturing Commercial Operations.

## Recall claim plugin {#recall-claims-table__section_q1b_24l_jfc}

The recall claim feature adds or modifies the existing tables:

* Planning Item \[sn_align_core_planning_item\]
* Task \[sn_customerservice_task\]
* Service Organization Criteria
{#recall-claims-table__ul_ivy_g4l_jfc}

The recall claim feature adds the following tables.
{#recall-claims-table__table_sxb_p4l_jfc__entry__2}

| Label | Description |
|-|-|
| Recall Campaign \[sn_rcl_claim_mgmt_rcp\] | Stores the recall campaign initiative information as the parent table. |
| Recall Campaign Task \[sn_rcl_claim_mgmt_campaign_task\] | Stores the task information that must be fulfilled to complete the Recall Campaign process. |
| Recall Campaign Phase \[sn_rcl_claim_mgmt_rcp_phase\] | Stores the information related to the launch of the recall campaign. |
| Impacted Finished Goods \[sn_rcl_claim_mgmt_finished_good\] | Stores the asset information for all the assets impacted by a recall campaign. |
| Corrective Action \[sn_rcl_claim_mgmt_ca\] | Stores the remedy procedures to resolve the issues mentioned as part of the recall campaign record. |
| Recall Campaign Phase Task \[sn_rcl_claim_mgmt_phase_task\] | Stores the tasks related to a recall campaign phase. |
| Corrective Action Labor Charges \[sn_rcl_claim_mgmt_ca_labor_charges\] | Stores the details of different types of charges to perform the remedy procedures. |
| Planning Item \[sn_align_core_planning_item\] | Stores the new item details. |
| Recall campaign part requirement \[sn_rcl_claim_mgmt_rcp_part_requirement\] | Stores the part requirements needed to complete a recall campaign. |
| Recall campaign part availability \[sn_rcl_claim_mgmt_rcp_part_availability\] | Stores the availability information for parts required by a recall campaign. |
| Recall phase part allocation \[sn_rcl_claim_mgmt_phase_part_allocation\] | Stores the part allocation information for a recall campaign phase. |
[Table 1. Table names for recall claim plugins]

{#recall-claims-table__table_sxb_p4l_jfc}