Recall campaign tables

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • This section explains the recall campaign tables in Manufacturing Commercial Operations.

    Recall claim plugin

    The recall claim feature adds or modifies the existing tables:
    • Planning Item [sn_align_core_planning_item]
    • Task [sn_customerservice_task]
    • Service Organization Criteria

    The recall claim plugin adds the following tables.

    Table 1. Table names for recall claim plugin
    Label Description
    Recall Campaign

    [sn_rcl_claim_mgmt_rcp]

    		 It’s the parent table and stores the Recall campaign initiative information.
    Recall Campaign Task

    [sn_rcl_claim_mgmt_campaign_task]

    		 Stores the task information that must be fulfilled to complete the Recall Campaign process.
    Recall Campaign Phase

    [sn_rcl_claim_mgmt_rcp_phase]

    		 Stores the information related to the launch of the recall campaign.
    Impacted Finished Goods

    [sn_rcl_claim_mgmt_finished_good]

    		 Stores the asset information for all the assets impacted by a recall campaign.
    Corrective Action

    [sn_rcl_claim_mgmt_ca]

    		 Stores the remedy procedures to resolve the issues mentioned as part of recall campaign record.
    Recall Campaign Phase Task

    [sn_rcl_claim_mgmt_phase_task]

    		 Stores the tasks related to a recall Campaign phase.
    Corrective Action Labor Charges

    [sn_rcl_claim_mgmt_ca_labor_charges]

    		 Stores the detail of different types of charges to perform the remedy procedures.
    Planning Item

    [sn_align_core_planning_item]

    		 Stores the new item details.
    Recall campaign part requirement

    [sn_rcl_claim_mgmt_rcp_part_requirement]
    Recall campaign part availability

    [sn_rcl_claim_mgmt_rcp_part_availability]
    Recall phase part allocation

    [sn_rcl_claim_mgmt_phase_part_allocation]