---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Corrective action charges

# Corrective action charges {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create correction action charges to enable the expenses incurred to address a non-conformance and implement measures to help prevent its recurrence.

## Before you begin

Role required: sn_rcl_claim_mgmt.recall_manager

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListsRecall ManagementMy CampaignsCorrective ActionsCorrective Action Charges.
2. Select New.
3. On the corrective action charges form, fill in the fields.  
   For a description of the field values, see [Corrective action charges form](https://servicenow-prod.fluidtopics.net/Is0RYU~VrtRJk_RRjeE3IA "Corrective action charges form include the expenses related to addressing a non-conformance like labor charges.").
4. Select Save.  
   Ready to use option is displayed.  
   Note:  
   At least one "In use" corrective action is required to initiate the recall campaign to In-progress.

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