View a repair claim case

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • View the repair claim cases.

    Before you begin

    Role required: claim agent or manufacturing operations admin

    Procedure

    1. Navigate to All > Repair Claims.
    2. Choose a list of cases to view.
      • My Cases: Cases assigned to them
      • All: Cases that belong to that business location.
      • Open: All the open cases.
      • Unassigned: Unassigned cases and assign them to the available agent.
      • Escalated: Cases that are escalated and need attention.