---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# View a repair claim case

# View a repair claim case {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the repair claim cases.

## Before you begin

Role required: claim agent or manufacturing operations admin

## Procedure

1. Navigate to AllRepair Claims.
2. Choose a list of cases to view.  
   * My Cases: Cases assigned to them
   * All: Cases that belong to that business location.
   * Open: All the open cases.
   * Unassigned: Unassigned cases and assign them to the available agent.
   * Escalated: Cases that are escalated and need attention.
   {#mco-view-repair-cc__ul_lqj_xng_tfc}

*[\>]: and then