---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Associating a task cause

# Associating a task
cause {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Associate
a
cause to a RCA for the root cause analysis of the product non-conformance.

## Before you begin

Role required: admin

## Procedure

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceListProduct Non Conformance CaseRoot Cause Analysis TaskTask Cause Association.
2. Select New.
3. On the Task Cause Association form, fill in the following fields.  
   {#mco-task-cause-associations__table_avv_tz1_xhc__entry__2}

   | Field | Description |
   |-|-|
   | Issue | Issue record number. |
   | RCA | RCA record for which this task is being created. |
   | Cause | Cause of the issue. |
   | Type | Type of task cause. * Possible * Probable * Root cause * Contributing factor {#mco-task-cause-associations__ul_cg3_d1b_xhc} |
   [Table 1. Task cause associations field]

   {#mco-task-cause-associations__table_avv_tz1_xhc}
4. Select Save.

*[\>]: and then