---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Submit a repair claim for warranty

# Submit a repair claim for warranty {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a warranty claim and submit it for approval.

## Before you begin

Role required: admin

## Procedure

1. Navigate to Dealer PortalCatalogsCustomer operationsRepair claim.
2. On the Claim details form, fill in the fields.  
   For a description of the field values, see [Claim details form](https://servicenow-prod.fluidtopics.net/befJVHCycHiao1BFNeqOrQ "The Claim details form enables the dealer to enter the claim details for the repair work performed.").
3. Select Continue.  
   The Claim jobs form appears.
4. Select Add claim jobs.
5. Set Type to Warranty or Recall.
6. On the Claim jobs form, fill in the fields.  
   For a description of the field values, see [Repair claim form](https://servicenow-prod.fluidtopics.net/8DQDPagL6HAXO24jvr0wdQ "The repair claim form enables you to enter the warranty and recall claim details.").
7. Select Submit.  
   The claim review is enabled.

## Result

The Claim job is successfully submitted for review and approval.
**Related concepts**   

* [Repair claim](https://servicenow-prod.fluidtopics.net/HS~K8lSde1aAPH~MPPLTsw "In the Repair claims workflow, the customer approaches the dealer with issues related to one or more products. The dealer diagnoses and fixes the issue​ and raises the reimbursement for the repair work performed.")
* [Repair claim](https://servicenow-prod.fluidtopics.net/0qJUfolwN5PEqPByBjjb5A "The Agents workspace enables the OEMs to create, view, review, and approve the repair claims.")

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