---
sourceDocument: Australia Manufacturing
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/manufacturing

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Manufacturing

ft:clusterId :

    - mftg

bundleId :

    - mftg

workflow :

    - Customer and Industry


---

# Sales promotion claim management

# Sales promotion claim management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A sales promotion claim case tracks a promotional claim from creation through approval.
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| Tasks | Description |
|-|-|
| [Create a sales promotion claim case](https://servicenow-prod.fluidtopics.net/kcYqSmjHr~Ys8wdAyUIdZA "Submit a sales promotion claim case to request incentive amounts for a completed sale.") | Create a sales promotion claim case. |
| [View sales promotion claim cases](https://servicenow-prod.fluidtopics.net/JcdWSdgLPlH~pULzYUo0Og "View the sales promotion claim cases.") | View all the sales promotion claim cases. |
| [Approve all claims](https://servicenow-prod.fluidtopics.net/EQ2GNKkDtyPiqXfTgKppQw "As an OEM claims agent, approve all the claim request raised by the dealer.") | Approve a sales promotion claim case. |
[ ]

{#mco-sls-pro-clm-mgmt__table_uxk_wbr_tfc}